Check out my latest article: The challenges of a new joiner under the pandemic linkedin.com/pulse/challenge… via @LinkedIn

Great to see IPNetix shortlisted for Technical Services & Implementation Provider at this year’s Technology Reseller Awards! Recognition like this is a credit to the team and the way they show up for partners every day.

As we step into 2026, I want to thank our customers, partners and colleagues for your trust and support throughout 2025. I’m proud of what we’ve achieved and excited for what’s ahead. Wishing you a very happy New Year!

Wishing our customers, partners and colleagues a very happy festive season! Enjoy a well-earned break, and all the best for the New Year.

Last few Comms Vision meeting slots are going fast! If you’re attending and want practical help on Zoom CX or multi-vendor delivery, grab a time now. #CommsVision 2025

Collect your special edition hip flask at your meeting when you meet with us #CommsVision then join our photo challenge! Post a photo on LinkedIn during the event and tag IPNetix on LinkedIn!

If you need delivery muscle or services you can trust, let’s talk at Gleneagles.

My Comms Vision diary is open. 20-minute slots. Zoom partners especially welcome!

If you’re scaling CX and are interested in our expanded portfolio, let’s talk at Comms Vision. We’re here to augment, not compete.

As agents become more autonomous, @CIOonline asks which groups within the enterprise should manage them, and whether they should be treated as software or humans: cio.com/article/4036809/4-th…

According to a recent study, two-in-three software firms have rolled out generative AI tools, but developer adoption remains low. Those that are using AI assistants are reporting up to 15% increases in productivity: itpro.com/software/developme…

New research shows the skills crisis is forcing 64% of organisations across EMEA to take risky shortcuts and implement temporary fixes to meet security demands: itpro.com/security/cyber-ski…

Tech leaders claim employees could soon be managing AI agents. But this will require a huge culture shift, security awareness and governance: itpro.com/technology/artific…

Looking forward to tomorrows awards evening! #CNAwards 2025 Let me know if you are going.......... 🥂 cnawards.com/

Last year, use of AI in the workplace increased by 5.5% in Europe alone. Adoption is accelerating, but success depends on empowering people - not just deploying technology: weforum.org/stories/2025/09/…

While headlines focus on AI-driven layoffs, leading companies are taking a different approach by using the groundbreaking tech to bolster their workforce rather than replace it: cio.com/article/4040458/tech…

Shadow AI is growing in popularity. But it can bring risks that could undermine the very benefits it provides, creating potential vulnerabilities around security, accuracy, and accountability. @TechRadar looks at how businesses can navigate this: techradar.com/pro/navigating…

Research has shown that AI is increasingly becoming the workplace’s first line of support, with a third of Gen-Z professionals now using AI tools for work-related questions before asking their manager or colleagues: theglobalrecruiter.com/one-i…

From new developments in agentic AI to trade wars, CX Dive reveals the 3 challenges CX leaders are likely to face for the rest of 2025: customerexperiencedive.com/n…

Recent research reveals that 54% of employees are experiencing “quiet cracking,” a gradual erosion of workplace satisfaction that happens so slowly, most don’t notice until serious damage is done: hrnews.co.uk/when-high-perfo…

Gen Z is rewriting leadership norms, preferring autonomy and purpose over hierarchy. According to recent findings, only 6% of Gen-Z professionals say they want to rise to executive leadership: inc.com/marcel-schwantes/sur…