🔥 We help DTC brands unlock a deep understanding of their customers. 🚀 Post purchase surveys for attribution, CRO, CX, product dev, creative strategy + more.

Joined December 2020
🔥 Join 5000+ other DTC founders, performance agencies, and top marketers who are using data insights to make better marketing decisions in 2024. Subscribed to our 'In the Kno' newsletter for free: bit.ly/3KRy2nK
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Shopify runs DTC and B2B on one platform, so you can sell to consumers and trade buyers from the same store. Join us for a webinar w/ Kubix and Galleon Supplies for a practical look at scaling B2B on Shopify. 📅 Thur, Oct. 1 🗓 8 AM ET Save your spot ➡️ events.zoom.us/ev/AjF_1d6fcj…
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KNO x Lifetimely integration is now LIVE 🎉 Your survey answers now carry a real profit number, pulled from live store data with margin, refunds, and fees counted. Rank audiences by what they actually pay, then move budget there. Learn more: knocommerce.com/partners/lif…
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KNO as you know it is changing Last year we launched NPS surveys. We’ve been quiet since. Working, optimizing, and adding new features that are coming VERY soon 🤫 Our motto is still the same: the brands that listen, grow the fastest Reach out to us if you want in the KNO
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Consumer sentiment seems to hold the trend of last week: Future Sentiment below the last 3 years Spender Sentiment continues to drop Now, Economic Sentiment is also on the decline. More in @dtcindex Thanks @TaylorHoliday @CommnThreadCo @KnoCommerce xitter.cf/RSteveData/status/2079…
We saw a wild swing in consumer sentiment data in the last month: Future purchase sentiment dipped to its lowest level for this time of year. Spending sentiment went from an all-time high to the lowest level for this time of year. These are pointing towards a consumer pull-back. More in @dtcindex Thanks to @CommnThreadCo @TaylorHoliday @JeremiahPrummer @KnoCommerce
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We saw a wild swing in consumer sentiment data in the last month: Future purchase sentiment dipped to its lowest level for this time of year. Spending sentiment went from an all-time high to the lowest level for this time of year. These are pointing towards a consumer pull-back. More in @dtcindex Thanks to @CommnThreadCo @TaylorHoliday @JeremiahPrummer @KnoCommerce
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We analyzed 50K+ brands to find where post-purchase revenue actually leaks. A lot of "best practice" doesn't survive the data. New Revenue Leak Report here: aftersell.com/2026-revenue-r…
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From DTCCI.co data, consumers have a more positive outlook on the Economy than the previous 3 years and say they are presenting spending more than normal. However, their plans for future spending are declining and maybe surpassed by all 3 previous years. Did Prime Day just move revenue from July into June? Thanks to @JeremiahPrummer @TaylorHoliday @KnoCommerce @CommnThreadCo
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Your customers are asking AI what to buy. It's the fastest-growing way brands get discovered right now. And most of it logs as direct, so you never see it. Ask your customer where they found you. Full AI Attribution report in the comments 👇
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This was my 8 figure Tech Stack for Shopify back in 2025
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They know they're done guessing what customers actually want 👏👏
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Survey data has a way of dying in a dashboard. The Survey Digest brings it straight to your inbox. Your Monday morning read ☕️ • Key survey metrics and trends • Top-performing surveys • One question worth watching • New touchpoint ideas ➡️docs.knocommerce.com/en/arti…
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6 years ago (time flies), our CEO, @JeremiahPrummer, bet that brands were guessing when they could be asking. He was right. Today, 6,500+ brands trust KnoCommerce. Happy work anniversary 🎉
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Your MMM test takes months. Kno takes minutes. Your team could settle the next attribution debate this afternoon. Not next quarter. MMM tells you what probably happened. Your customers tell you why.
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This month's DTCCI.co is up +3% from last June and -15% from May; it's very close to June 2024. There are a lot of factors that could impact this throughout the month. For more details, tune into the @dtcindex Thanks to @TaylorHoliday @JeremiahPrummer @KnoCommerce @CommnThreadCo
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From this week's DTCCI.co data, Present Purchase Sentiment Increased and Future Purchase Sentiment took a dip. Mother's Day took some of those planned Future purchases and pulled them into the present. More charts in the @dtcindex Thanks @JeremiahPrummer @KnoCommerce @TaylorHoliday @CommnThreadCo
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Your thank-you screen is prime real estate. Most brands leave it blank. 978K impressions. 322 brands. Loyalty/Rewards: 24% Discount code reveals: 20% Social Follow: 17% Social Follow runs on 57% of brands. Worst converter of the three The most popular choice isn't the best one
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Big launch energy. Kylie's team at k2o by @drinksprinter uses Kno. 🔥
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AI grew 1,150% as a discovery channel last year Most brands don't know because their attribution can't see it KNO + GR0 pulled data from 6,000+ Shopify brands to find out what's actually happening All in the 2026 AI Attribution Report ➡️ knocommerce.com/ai-attributi…
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