"When we don't see a problem, we can't solve it." - Dan Heath, Upstream. peoplearethemission.com/2020…

"The common habit of working in a state of semi-distraction is potentially devastating to your performance." - Cal Newport, "Deep Work" peoplearethemission.com/2020…

"If serving is beneath you, then leadership is beyond you." peoplearethemission.com/2020…

Need a good solution when you have outdoor volunteers and the weather is cold? I gotcha covered: peoplearethemission.com/2020…

Pixar fans, prepare to have your world rocked: the studio actually *pays* people to mess up their films. Here's what that means for those of us in the polished world of guest services: peoplearethemission.com/2020…?

"…our cognitive abilities do not remain static over the course of a day…We are smarter, faster, dimmer, slower, more creative, and less creative in some parts of the day than others." - "When" @DanielPink. peoplearethemission.com/2020…

If everyone in the church should keep up with everyone in the church, soon enough no one will keep up with anyone. peoplearethemission.com/2020…

Are we aware of the areas where our guests are unaware? peoplearethemission.com/2026…

We’re comfortable with it. We get it. But our guests don’t know it: peoplearethemission.com/2026…

When a volunteer tells you they're exhausted, it's not a time to beg, bribe, or berate them. It's a time to believe them. peoplearethemission.com/2020…

Our guests don't need our volunteers to perform Herculean feats. They just need them to be present. peoplearethemission.com/2020…

Do You Know What Your Guests Don't Know? peoplearethemission.com/2026…

Do you have a way of investing in your high-capacity volunteers? Here's our model with a step-by-step how-to guide: peoplearethemission.com/2020…

If you have a space for your volunteers, it ought to be... (dramatic pause) ...a space for your volunteers. peoplearethemission.com/2020…

Four questions to ask when considering whether "family parking" is a priority for your church: peoplearethemission.com/2026…

If your church has a large number of young families, dedicating an area of your parking lot may solve several parking issues all at once: peoplearethemission.com/2026…

Do you need more volunteers? (Spoiler: yes.) Here are 11 hand-picked posts that'll help you build your team: peoplearethemission.com/2020…

"If you want to understand the holdup, you must understand the pushback." - from @kadicole, Developing Female Leaders. peoplearethemission.com/2020…

Do You Need a Family Parking Area? peoplearethemission.com/2026…

Challenging your volunteers to attend a service and serve a service is great...but what do they do with their kids? Here's our solution from the Summit Kids team: peoplearethemission.com/2020…