Louise Smith (@LouSmi2) profile picture
Norwich, England
Joined January 2015
Anyone else have issues with getting support on @SamsungUK family hub fridge freezer…. I have had an issue with an app since November and getting passed from person to person is getting very tiring…. #Samsung #help #CustomerService
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I suggest you either find someone to fix it or replace the item YOU have broken!!! #CustomerService #noidea #help
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@SamsungUK I have now spoken to home appliance team, technical team and smart things team… all more than once and no one can help… In fact your teams troubleshooting has now left me with a completely blank screen
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Replying to @HiveHomeUK
@HiveHomeUK please can someone contact me regarding my heating/water receiver losing signal overnight? I have been through app and troubleshooting call to no avail #help #customerservice #winter #cold
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Radio silence is not helpful @HiveHomeUK…. The app functionality is not working at all and the customer care team advised its a signal issue despite having it installed for 7 years with no issues! #help #customerservice #Please #customersupport
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Interesting study on legitimate reasons for breaking the law 🤔One for a debate I think!
3 in 4 UK drivers believe they should be let off for committing 'minor' car crimes such as deliberately splashing pedestrians, handling a phone or satnav at the wheel, and driving without the correct insurance, our latest study has revealed! tempcover.com/frontcover/min…
Year 6 spread some Christmas cheer this afternoon when they visited Badgers Wood care home for a spot of bell ringing and carol singing.
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Well done @O2 for sorting the problem with my phone when other networks couldn’t! Never been so pleased to hear my phone ring! #welldone #CustomerService #happycustomer 😊📞📱 – at Taverham, England
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Replying to @GMB
@GMB great to see Education secretary on... would like to ask how education for year 11s has been a level playing field since March? Home learning is hit and miss with my daughter having only a handful of video lessons in summer? – at Taverham, England
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@GMB she has now been in isolation twice (14 days out each time) since October half term due to positive tests within her bubble... she is now downloading work at home again with NO virtual lessons and often work not given to her in time for her lesson – at Taverham, England
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@GMB she already suffers with anxiety and this has increased due to the lack of direction from the government on exams in 2021, please just help them to be the best they can be! #gcse2021 #education #COVID19 – at Taverham, England
Replying to @GMB
@GMB great interview delving into the effects of pandemic on education #GCSEs2021 #education #help #support – at Taverham, England
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Home learning is not a level playing field from school to school or child to child Please help to raise awareness of this as this year group are in crisis #help #GCSEs2021 #COVID19
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@GMB my daughter was isolating after half term due to a positive test in her bubble then after 4 days back at school my daughter is now isolating again after another child in her bubble tests positive. In a six week term she will have had 4 weeks off #GCSEs2021 – at Taverham, England
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Real concern for GCSE & A Level students 2021, my daughter is again missing chunks of her education due to someone in her bubble testing positive. Home learning is NOT a level playing field #education #gcse2021 #anxiety @GavinWilliamson would love to chat this through with you! – at Taverham, England
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So after 4 days back she is isolating again.... would love to chat this through with you #help #gcses2021
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Real concern for GCSE & A Level students 2021, my daughter is again missing chunks of her education due to someone in her bubble testing positive. Home learning is NOT a level playing field #education #gcse2021 #anxiety @piersmorgan would love to chat this through with you! – at Taverham, England
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She has worked exceptionally hard for years and now her hard work is in jeopardy 😕 home learning is not a level playing field from school to school or home to home... to grade the children on this basis simple is not fair 😡 #education #GCSEs2021 #help – at Taverham, England
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@piersmorgan after 4 days back at school my daughter is now isolating again after another child in her bubble tests positive. Please help to raise awareness of this as this year group are in crisis #help #GCSEs2021 #COVID19 – at Taverham, England
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Real concern for GCSE & A Level students 2021, my daughter is again missing chunks of her education due to someone in her bubble testing positive. Home learning is NOT a level playing field #education #gcse2021 #anxiety @JeromeMayhew would love to chat this through with you! – at Taverham, England
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And so after 4 days back in the classroom, my daughter is off again just as she is about to sit her mock exams as another child in her bubble tested positive #help #GCSEs2021 #losteducation – at Taverham, England
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So I switch mobile across to @O2 and lo an behold I’m in the same situation... going round a call centre day after day with no one understanding the problem or able to fix! Shall I just give up on keeping the number I’ve had for the last 10 years?!? #poorcustomerservice #help – at Taverham, England
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Please can someone just take ownership of my problem and get it sorted, if not I will have no alternative to just lose the number – at Taverham, England