Start, stop and transfer service with #MLGW's My Account! Access or sign up for your My Account from mlgw.com or in the MLGW app. Just a few clicks and you are on your way.

Criminals use technology that makes it look like MLGW is calling you. The technology is called “spoofing.” Your caller ID will display an MLGW phone number, but MLGW operators never call you personally. The criminal is trying to scam you! If you have a question about your bill check your MLGW My Account or call 901-544-6549 and speak to a Customer Care Advisor. Los criminales usan tecnología que simula que MLGW le está llamando a usted. Esa tecnología se denomina “spoofing” y es la suplantación de la identidad. Su identificador de llamadas enseñará un número de teléfono de MLGW, pero los operadores de MLGW nunca le llamarán personalmente. ¡El criminal está tratando de estafarle! Recuerde estos consejos: • Los operadores de MLGW nunca le llamarán personalmente para exigirle un pago o para amenazarle con desconectar el servicio. • MLGW nunca le pedirá a usted llamar a un número 800 para efectuar pagos. •MLGW nunca le pedirá a usted comprar una tarjeta pre-pagada de débito para efectuar pagos. Si tiene alguna pregunta sobre su cuenta, llame al 901-544-6549 y hable con un Agente de Atención al Cliente.

#MLGW uses drone pilots to inspect overhead electric equipment. It is a more efficient way to assess our infrastructure so we can get in and make repairs/replace equipment. Working like this has helped us cut the number of outages in the Orange Mound area by around 50%! Drone pilots work M-F during regular business hours; they carry ID and drive vehicles that say "MLGW contractor" on the side. Customers call call 544-6549 to verify an MLGW drone pilot is working in their neighborhood.

Think about your morning routine. You get up, turn on the coffee maker and fill the pot with water. Maybe you fire up the stove for eggs and bacon. The electricity, the water, the gas - they must be affordable AND reliable. That is why MLGW is asking for rate increases in water and gas. Investments help keep our infrastructure reliable today and ready for tomorrow. The proposed increase will not affect all customers the same way. Click here for details: bit.ly/4jyseBx.

#MLGW will auction more than 125 surplus vehicles and pieces of equipment, with JJ Kane Auctions running the sale online. Bidding opens Wednesday, October 21. Light-duty vehicles and miscellaneous items close Tuesday, October 27, while trucks, construction vehicles and heavy equipment close Wednesday, October 28. Featured equipment includes a Grove RT422 rough terrain crane, two 2004 Komatsu PC200LC-7L crawler excavators, a 2012 Ditch Witch RT55 cable plow/trencher and a 2006 Case 590 Super M Series 2 backhoe. The sale also includes pickups, cars, vans, service trucks, bucket trucks, digger derricks, dump trucks, trailers, air compressors, forklifts and more. The equipment is at 3020 Gill Road, Memphis, TN 38109. Buyers can inspect it in person on Saturday, October 24, and Sunday, October 25, from 8 a.m. to 3 p.m. Items can be picked up from 8 a.m. to 3 p.m. on October 29–30, and November 2–6. Buyers must have the ability to pick up their own purchases, and no loading help will be provided on site. After the pickup window, units can be picked up by appointment only. Late pickups are charged a $25-per-day storage and gate fee, plus the cost of towing the unit to a satellite holding yard. See the Equipment: jjkane.com/promotions/memphi… How to Bid: jjkane.com/info/how-to-bid/ (includes a how-to video) For questions about bidding, equipment, inspection or pickup, contact the JJ Kane Auctions Call Center at 1-844-655-5263 or [email protected].

The #MLGW Board of Commissioners meeting is adjourned.

The #MLGW Board approves Consent Agenda items 3-22. Several items require additional approval from Memphis City Council.

The #MLGW Board approves Regular Agenda item 2. This item also requires additional approval from Memphis City Council

The #MLGW Board approves Regular Agenda item 1. This item requires additional approval from Memphis City Council.

The #MLGW Board approves the minutes from the Oct. 7 meeting and acknowledges receipt of certified copies of City Council Resolutions 9-16 from Oct. 6, with same-night minutes approved for Item 16.

The #MLGW Board of Commissioners meeting has been called to order.

The #MLGW Board of Commissioners meeting will begin shortly as we work to resolve technical issues with the livestream. We apologize for the inconvenience and appreciate your patience.

(2/2) The #MLGW Board of Commissioners meeting is at 8:30 a.m. today. The agenda is attached. Watch live: mlgw.com/livestream

(1/2) The #MLGW Board of Commissioners meeting is at 8:30 a.m. today. The agenda is attached. Watch live: mlgw.com/livestream

Business growth often takes more than one resource. Through partnerships with TVA, local agencies and economic development organizations, businesses may have access to programs that support energy efficiency, workforce needs, expansion and investment. The goal is simple: connect businesses with resources that can help them grow and succeed right here in our community. Thinking about growing or improving your business? Connect with #MLGW's Economic Development team to learn about available programs and resources. [email protected],901-528-4228 #EconomicTuesdays

#MLGW gas crews will perform routine maintenance involving mercaptan at Park Avenue and Philadelphia Street on Wednesday, October 21, and Thursday, October 22, 2026. This routine work will last from 7 a.m. to 3 p.m. both days.

The MLGW committee meeting of the Memphis City Council is adjourned.

Chief McGowen and Water Engineering Supervisor, Aaron Smith, answer the @MEM_Council's questions about the utility's plans to replace water mains in downtown Memphis near the Peabody Hotel.