Marc Case (@MarcACase) profile picture

Enterprise software executive and angel investor dedicated to ensuring value-creation and return for clients, partners, shareholders, and employees alike.

NYC
Joined March 2008
Photo by Marc Case (@MarcACase)Photo by Marc Case (@MarcACase)Photo by Marc Case (@MarcACase)Photo by Marc Case (@MarcACase)Photo by Marc Case (@MarcACase)Photo by Marc Case (@MarcACase)Photo by Marc Case (@MarcACase)Photo by Marc Case (@MarcACase)Photo by Marc Case (@MarcACase)Photo by Marc Case (@MarcACase)
I think it’s time to file a class action lawsuit against @optimum because they’re supposedly best fiber Internet is pure shit. Over and over and over again, problems galore. #FuckOptimum Fuck @OptimumHelp
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SERIOUSLY GET YOUR SHIT TOGETHER!
Replying to @MyFitnessPal
@MyFitnessPal Seriously??? WTF???? How many times do I need to save a meal only for it to look right and then multiple items completely disappear from the meal, and even when that happens, the total calorie count remains correct w/o the missing items. Get your shit together!!
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Replying to @ShokzUSA
@ShokzUSA 20+ minutes to speak with a representative so I started a chat and in the middle of it your representative completely dropped off in filter respond over 10 minutes. I tried submitting a warranty claim online, but it said I couldn’t which is why I contacted you directly.
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@ShokzUSA What does someone need to do to get assistance with a defective pair of headphones?
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⁦@optimum⁩ 45 minutes and counting with ABSOLUTELY NO VIDEO on your iOS app. Can you fix this shit already? Daily occurrence with your shitty app. You’re a tech company, build a stable app please and don’t ask me to contact you for support because you never fix anything.
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Thanks for offering to help, but I have reached out to you many times after receiving similar messages on X and you’re never able to do anything. Eventually, it will just work. How about you actually build a stable app? Thank you Randy, nothing personal and happy new year.
Replying to @MarcACase
Hello, I'll be happy to help you troubleshoot your Optimum app issues. Feel free to send a DM and include your name, phone number and service address. ^Randy
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⁦@optimum⁩ why can’t you build an app that works? This happens daily please don’t ask me to call for tech-support because when I do, which I have done many times in the past, you never fix anything. Eventually, it will just work. #OptimumSucks. #HowAboutAMonth’sCredit
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⁦@optimum⁩ Another perfect time for your shitty iOS app to stop working. Hopefully it doesn’t happen during the other playoff games. How is it possible that tech company such as Optimum can’t build a stable iOS app that doesn’t crash or have similar issues on a daily basis?
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LOVE @Elite_cycling, my Justo AND cust srvc even more. Don’t be hesitant buying from a comp hdq’d in Italy, I had an issue, I can tell you they’re AMAZING!! Emailed & heard back from Giovanni Toniolo the very next day. Problem identified and replacement sent within a few days.
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LOVE the @SILCAvelo Ultimate Tubeless Tie Sealant. Makes a mess, but not knowing you had a puncture until you finished your ride and got off the bike is PRICELESS!
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HUGE THANK YOU to Steve at @TrekBikes Stirling for the ease with which you honored my frame warranty. No hassle and quick turnaround time. When buying a high-end road bike it’s about the company that stands behind it as much as it is the quality & performance. #LoveMyDomaneSLR
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Same problem
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#GarminTan @GarminFitness @Garmin Started with your first fitness tracker (Vivofit) in 2014 and have had a Garmin on my wrist ever since. Currently wearing the FR945 & saving for a Fenix 7X Pro. #LoveGarmin #BESTCustomerService #GreatCompany #BestWearables
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Another Tweet to offer a special THANK YOU to Mattia Gomiero for her kindness & amazing communication & follow-up. SOOO HAPPY to have won the Justo trainer from @Elite_cycling & @cyclingweekly!!
HUGE Thank you to ⁦@Elite_cycling⁩ & ⁦@cyclingweekly⁩. I won this contest and my new Justo arrived moments ago. Picking up the cassette from my LBS today & am PSYCHED to ride it tomorrow
Pub Tech Evolves, but Understanding the Diff Between a holistic header-based solution and a mere wrapper is critical.lnkd.in/dYk4QCC
Server-2-Server is the path forward for header-based solutions and @Sonobi is leading the charge. lnkd.in/dW7cD-i
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What’s people-based marketing and why should you care about it? @Sonobi’s Michael Connolly breaks it down ow.ly/rn7U307vKnj
Michael Connolly takes a deep look into the benefits of people-based marketing—here’s what you should know: ow.ly/iPTU307Emae
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Another Prominent, Savvy, and Mature brand chooses Sonobi's advanced Server-to-Server Platform for their Header-base…lnkd.in/di97ZbU
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Packed house @sonobi #PP360! Standing room only. #BestOneYet
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