Founder and CEO (Chief Epiphany Officer) of Shift Thinking. Mental model designer. Catalyst for transformative change.
Boston, MA
Joined August 2008
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I'm claiming my AI agent "bobo-myclaw" on @moltbook 🦞
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Thanks @davidkidder and @Bionic10x for a great session. We need to rethink leadership and transformation now more than ever.
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Want a preview of the new normal? Listen in on my webinar tomorrow with @davidkidder and Bionic.
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What does it take to be customer-centric? Metrics that actually measure what customers care about. @genecornfield in @HarvardBiz shows how to discover your own CPIs (Customer Performance Indicators). hbr.org/2020/04/the-most-imp…
Who knew that Jefferson Airplane would have predicted the administration's COVID strategy over fifty years ago.
All it takes is one simple word change.
youtube.com/watch?v=Q7O7ihJC…
A wonderful idea -- have underemployed restaurant workers make meals for overworked health care workers. It's where my charitable contributions are going during the crisis. And it started in Boston! offtheirplate.org/
Mark Bonchek retweeted
When you think of Austin, Texas, you think of bright lights and marquees. We couldn’t be more excited to bring additional star power to the stage by announcing our LENS keynote speakers, Rita Gunther McGrath, and Mark Bonchek! @rgmcgrath @MarkBonchek
hubs.ly/H0j_Dh90
Mark Bonchek retweeted
"Our real limitations are not in what we do but how we think" @MarkBonchek explored why an exponential mindset is intrinsic to success at #AMPAmplify2019 in partnership with @Accenture
Excited for our panel this morning on limitless customer experience at #AMPAmplify2019 with @hwest2020 @DuncanJWardle @shuoc moderated by @adambspencer. Thx @amp_au
A powerful and important manifesto for who we are and who we can be. "A Nation of Weavers" by @nytdavidbrooks nytimes.com/2019/02/18/opini…
The power of the mind... "People’s psychological beliefs about their genetic risks altered their physiological responses to the testing."
Mind May Trump DNA in Exercise and Eating Habits nyti.ms/2H1TmYT
Here are links to my Hangout on branded currency and token economies with @JosemotaQ for @ostdotcom
Recap on Medium: link.medium.com/SER0M4b9KS
Video on Youtube: youtube.com/watch?v=2FJZK7Yp…
Mark Bonchek retweeted
Customers are no longer just consumers; they’re co-creators. They aren’t just passive members of an audience; they are active members of a community. They want to be a part of something; to belong; to influence; to engage. ~ @MarkBonchek
A Good Read:
hbr.org/2013/03/purpose-is-g…
The power of ideas and mental models in our political divide and the need for a new narrative based on abundance. @nytdavidbrooks nyti.ms/2QUYu1b
Is there such a thing as 'social proprioception'? Given how loudly people talk on the train, they apparently have no awareness of their location in the social space around them.
Mark Bonchek retweeted
Join Bloomberg's exclusive CEO Summit with @MarkBonchek, @gadhiaj of @VirginMoney and @JOLOVESofficial. Maximize your company's potential. Apply to attend: bloom.bg/2ObIAm4
Mark Bonchek retweeted
Great article by @MarkBonchek on strategy, implementation, the Ikea effect, and metrics. lnkd.in/ggVeQra
The mental models of climate change: prevent or adapt? nyti.ms/2DgT66g
Mark Bonchek retweeted
“Techonomy is the perfect place for leaders to learn to navigate the newest tech trends, while also examining the unintended consequences and societal implications that leaders need to better understand.” - @jim1800flowers techonomy.com/clarim-holding…