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Finding your way should be simple. This summer, Metra installed the first elements of its new systemwide wayfinding program at the Edgebrook Station along the Milwaukee District North rail line, creating a real-world pilot for the next generation of station signage. The installation is part of a broader effort to replace and add more than 20,000 signs across the system network, improving accessibility, readability, and travel guidance for customers. The new signs are designed to help riders move through stations more confidently, whether they're identifying platforms, locating accessibility features, finding customer information, or navigating safely to their destination. The Edgebrook pilot allows Metra to evaluate the new standards before expanding them across the system in the years ahead. By investing in clearer, more consistent wayfinding, we're making every trip easier to navigate while strengthening the Metra experience for current and future riders. Built Today. Better Travel Tomorrow. #Metra #BuiltTodayBetterTravelTomorrow #CustomerExperience #Accessibility #Wayfinding #TransitInfrastructure #PublicTransportation

Thank you for celebrating with us!

Metra Service Stars ⭐ Sometimes the most important part of the job goes far beyond onboard safety. We're recognizing the onboard crew of Rock Island Train 402, Michael Hensley, Anthony Bruce and Michael Wellner, for their compassion and professionalism when they encountered a young person in crisis near Auburn Gresham Station. After noticing the individual on the tracks, the crew quickly responded, helping the person to safety, remaining with them, and treating them with dignity and kindness while waiting for first responders to arrive. Multiple customers took the time to commend the crew, noting how calmly and respectfully they handled an incredibly difficult situation. Thank you, Michael, Anthony and Michael, for demonstrating the care, compassion, empathy and dedication that define excellent customer service and embody Metra's commitment to serving our communities. #MetraServiceStars #ServiceExcellence

Metra and local officials welcomed riders to LaSalle Street Station today to give them a sneak peek at a revolutionary new battery-powered trainset that will allow the agency to operate more effectively and efficiently and in a more environmentally friendly manner. View the news release: metra.com/newsroom/metra-dis…

The DuPage Railroad Safety Council's Biennial Safety Summit is approaching! Join us on October 21 for this free event, sponsored by both the @DuPageRRSafety and Metra. The summit brings together railroad professionals, public safety officials, government partners, educators, and community stakeholders to share knowledge, strengthen partnerships, and advance railroad safety throughout our region. You are invited to attend in person or virtually. This year's focus is Reducing Suicide Risk. Attendees can look forward to: - Expert presentations on suicide prevention, the media's role, and engineering behavior through technology - Updates on railroad safety initiatives and best practices - Opportunities to network with railroad, public safety, and community partners - A complimentary lunch for in-person attendees There is no cost to attend, but advance registration is required. Register here: dupagerailsafety.org/events/…

Metra and the Chicago Transit Authority (CTA) will provide additional service for runners and spectators attending the Bank of America Chicago Marathon on Sunday. CTA is planning to have added capacity on several rail lines as needed, while Metra will offer extra early morning inbound and midafternoon outbound trains on three lines. View the news release here: metra.com/newsroom/metra-and…

A better way to game day on Metra! More Service. Less Hassle. 🏈 🛤️ 🚌

Northwestern football fans will finally be able to enjoy the new Ryan Field when the Wildcats take on Penn State at 7 p.m. on Friday, Oct. 2, and the secret to a stress-free game experience is taking public transportation. View the news release here: metra.com/newsroom/take-tran…

Metra to add MDW service to Medinah for the Presidents Cup. For more information, please follow this link: bit.ly/4dJFzD4

Please note that BNSF evening service is reduced on Sept. 19-20 for tie replacement project. Thank you for your patience and understanding. For more information on this project please visit this link: bit.ly/4ybbZyD

⭐ Metra Service Star At Metra, every interaction matters. One rider recently reached out to share praise for a Metra engineer who took extra time to connect with a young train enthusiast with autism. The rider said the engineer's kindness and selflessness made a huge impact and created a memorable experience for the group. Thank you for representing the very best of Metra. Do you know a Metra Service Star? Submit your story and help us recognize outstanding service across the railroad by selecting Employee Performance here: metra.com/contact-us #MetraServiceStars

If the Chicago Bears’ preseason success has you excited about cheering them on in person during the regular season, make Metra part of your game day travel plans. Metra is again offering extra game day service on the Metra Electric Line and expanded weekend service on three other lines, making traveling to and from Soldier Field easier than ever. View the news release: metra.com/newsroom/bears-fan…

🚨 🚨 Metra will be operating on a Sunday schedule on Monday, September 7 for Labor Day. *There will be no service on the Southwest, Heritage Corridor, and North Central Service.

September is Library Card Sign-Up Month! Metra gets you where you're going, while your library card opens the door to a world full of digital possibilities.

Your Ride. Your Say. 🚂 Starting September, surveyors will be aboard trains and at select stations. By participating, you will help improve service and shape the future of Metra.