Monsieur Michel (@MonsieurMichell) profile picture

Intolerant of human stupidity & being ripped off

London
Joined November 2012
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Replying to @Amtrak
@Amtrak Hi. Been trying to change my ticket to an earlier train today on your app and website for over an hour when the fare was at $22. Both were not working. Now that they work again the fare has jumped up to $109!
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Now I have to stick around for 3 hours because your systems were down. How is that fair?
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Replying to @Eurostar
@Eurostar Hi. Can you please explain why after changing your brand last week I suddenly need double the amount of points as a Carte Blanche member to book a ticket - from 500 to 1000? What’s the additional service that you’ll be offering? Thanks
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And it seems I’m not the only one shocked by your underhanded way of doing this: “I think you would be right to question why this wasn’t mentioned in the email communications sent out[…], allowing you to lock in redemptions at the old rates.” headforpoints.com/2023/10/04…
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Replying to @Gatwick_Airport
@Gatwick_Airport Are departures actually suspended? Waiting with no info- would be nice if you updated us.
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Don’t rush to respond. It’s not as if the airport is in meltdown waiting for aircraft to empty the gates so other aircraft can disembark. We were supposed to be flying now.
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Oh it’s been just delivered. Thanks!
Just to know if I should stick around waiting for it?
Replying to @DecathlonUK
@DecathlonUK Hi, when will product #8500543 be available again? Thanks.
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Any news please? Or any in store stock in London? Thanks
@RoyalMailHelp Any help with my question please? Still waiting for delivery but it looks the package is in Aberdeen and not in London.
Replying to @AskNationwide
@AskNationwide Changed address online 2 weeks ago. Received text it is being processed but nothing yet. Shouldn’t it be automatic?
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@AskNationwide 3 weeks and still address has not been changed. My redirection has expired. I am not waiting any longer. Can you please let me know how I can close my account?
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Replying to @UberUKI_Support
@UberUKsupport UberEats order F58CD. Did not receive an email receipt and the website says it is not available. Can you please resend the receipt to my email? Thanks
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@UberUKsupport @UberEats I really do need my receipt urgently. It’s also my legal right to obtain a receipt. Your online help form does not have an option for questions on receipts.
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Boarding through a duty free shop. You couldn’t make this up!
Replying to @LozzaFox
@LozzaFox Pretend hipster guy with random forearm tattoos believes racism does not exist in post-colonial depressed Brexit Britain. Sounds legit. #bbcqt
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Step aside Denmark, Sweden, Iceland etc. Britain is the most lovely tolerant country in the world! @RachelCBoyle1
@Eurostar If I pay £300 for a return ticket I expect at least some sort of response for the bad service received. I will be late for another meeting. Why are the first wave trains so consistently delayed? Something wrong with your drivers being late?
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My train number and question are in my previous messages. Please read them before sending an automated response.
Replying to @British_Airways
@British_Airways On BA2763. Currently at Athens airport due to diversion from LCA. No news yet. What number do I call to rebook on tomorrow’s early morning flight to LHR as it looks likely we will be overnighting here. Absolutely have to be in London before noon.
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@British_Airways Waiting for an answer for over an hour! Customer service agent hang up and now customer service is closed. Can you please have the decency to help stranded customers in need?
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Thank you for replying to this as it’s in the news already. We need to know what to do. Been almost 2 hours since we landed in Athens.
Replying to @thalys_en
@thalys_en Another train, another delay with you. This time issue with the breaks. That’s what happens when the trains are old and badly maintained. You should look at the state of the toilets on this train.
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@thalys_en Seeing the horror of Thalys 1,000,000th delay unfold...
500m out of Gare du Nord and already stuck on the track.