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Update on the Appointment of Alvarez & Marsal as Financial Adviser and Near-Term Action Plan Dear BitMart Users, Following careful consideration, BitMart has appointed Alvarez & Marsal ("A&M") as its external financial adviser. A&M will assist BitMart and its legal advisers in conducting an assessment of BitMart’s financial position, stakeholder issues and arrangements for orderly withdrawals, assist in evaluating available options, and support the development of a near-term action plan. With A&M now engaged, BitMart intends to provide a further update within the next three weeks on a rolling basis regarding user feedback channels, the collection of user concerns, and the action plan. BitMart, together with A&M, will conduct an assessment of BitMart’s current operations, evaluate BitMart’s assets and financial position and assess potential paths forward, including the details of a possible orderly resumption of operations and alternative options that have been put forward by interested third parties, and take into account user feedback in this process. In terms of immediate next steps: · We are fully aware that users have significant concerns regarding withdrawal arrangements, asset status, and subsequent related procedures. All relevant data must be subject to verification by an independent financial adviser before being disclosed externally to ensure its accuracy and authenticity. This is the reason we engaged A&M. To facilitate the centralized collection of user opinions and feedback, BitMart will establish a dedicated web portal as a unified channel for comments on our action plan and future direction. Feedback received will be carefully considered and evaluated, and will be incorporated into our ongoing assessment and planning efforts. The link to the web portal will be made available and announced to all users via an official notice within 5 working days. As for important issues of general concern expressed by users on the portal, we will respond to them in due course through subsequent announcements and communications. · BitMart also intends to appoint an independent third party in the near term to provide oversight of the company’s operations and safekeeping of assets during this period, helping to ensure that users’ interests remain protected. We fully understand that the withdrawal restrictions imposed over the past period have inevitably caused unease, disappointment, and even anxiety among our users. We understand the inconvenience this has caused, and we greatly value our users’ right to express their concerns through reasonable and lawful channels. At the same time, we sincerely call on all parties to maintain rational communication and to express their views and demands through lawful and appropriate means. We particularly hope to avoid any acts of harassment, threats, or invasion of personal privacy directed at individual employees. Over the past nine years, our users have always been the foundation of BitMart’s growth. Without our users, BitMart would not exist as it does today. At this stage, our primary focus is on addressing the issues at hand and developing a near-term action plan. With the support of advisers, we also intend to establish a more structured, transparent, and constructive framework for communication and engagement with our users, and will provide regular progress updates. Thank you for your continued patience and understanding while this work is undertaken. For any immediate inquiries about this announcement, please contact: [email protected] BitMart Team 🔗 bitmart.zendesk.com/hc/en-us…

关于委任安迈担任财务顾问及近期行动安排的最新公告 尊敬的BitMart用户： BitMart在经过慎重考虑后，决定委任安迈（Alvarez & Marsal，简称“A&M”）担任财务顾问。安迈将协助BitMart以及其法律顾问，对BitMart的财务状况、利益相关方相关事宜及有序提币安排进行评估，分析可行方案，并支持制定近期行动计划。 随着安迈正式获委任，BitMart拟于三周内陆续公布用户反馈渠道、意见收集机制及行动计划的具体安排。BitMart将偕同安迈梳理当前业务及资产状况和研究各项可行的后续行动，包括潜在的有序业务重启方案以及评估相关第三方提出的其他方案。在此过程中，BitMart将会考虑收集到的用户意见。 就具体即时工作而言： · 我们深知用户对于提币安排、资产情况以及后续相关流程等问题十分关注。相关数据必须经独立财务顾问核实后才能对外公布，以确保其准确性和真实性，这是我们引入安迈的原因。为了方便统一收集用户的意见与反馈，BitMart将设立意见反馈专网，作为就行动计划以及未来路向统一的反馈渠道。我们将认真考虑和评估所收到的反馈意见，并将其纳入持续进行的评估及方案制定工作中。意见反馈专网的链接将会在5个工作日内透过公告向各用户发布。对于用户在反馈专网中表达普遍关注的重要议题，我们将在后续公告及沟通中适时作出回应。 · BitMart也将在短期内委任独立第三方负责监督公司在这段时期的运营与资产保管，确保用户的利益得到保障。 我们充分理解，过去一段时间用户受到提币限制，难免会产生不安、失望甚至焦虑。对于由此给用户带来的困扰，我们表示理解，也非常重视用户通过合理、合法渠道表达诉求的权利。 与此同时，我们也诚恳呼吁各方保持理性沟通，通过合法、合适的渠道表达意见和诉求。我们尤其希望避免任何针对个人员工的骚扰、威胁或侵犯个人隐私的行为。过去9年，用户一直是BitMart发展的基础。没有用户，就没有BitMart今天的存在。 当前，我们更希望把精力集中于解决问题和制定近期行动计划上，并通过顾问团队的专业协助，与用户建立更加理性、透明和有效的沟通机制，并且进行定期的进度更新。 在此再次感谢用户的持续支持、耐心和包容。 如果有任何关于本公告的即时查询，请联系 [email protected] BitMart 团队 🔗 bitmart.zendesk.com/hc/zh-cn…