Much of our electric system was built decades ago, and some substations still operating today date back to the era of JFK and The Beatles. Modernizing the grid is critical to meeting growing energy needs and supporting our communities.
Read more: rochesterbeacon.com/2026/10/…
Reclosers help keep the lights on. ⚡ When outages occur, these smart devices allow crews to reroute power and restore service in minutes, not hours. We've installed 600+ this year and now have 4,000+ reclosers across 55,000+ miles of distribution lines. ow.ly/5T2b51017yr
A special congratulations to the 19 lineworkers who graduated this week from SUNY Broome's Lineworker Training Program!
Details: nyseg.com/w/19-lineworkers-g…
Substations keep power flowing to homes, businesses, and communities across New York. Take a behind-the-scenes look at why modernizing aging infrastructure is key to reliability, growth, and meeting future energy needs.
Learn more: nyseg.com/w/nyseg-and-rg-e-h…
💚 Giving back is at the heart of what we do. Nineteen NYSEG employees volunteered at Camp Amahami for the 2026 Day of Caring—cleaning, splitting wood, and staining the deck to support our community. Thank you to all who made a difference! #DayOfCaring
Thank you to NYS Senator Rob Rolison for having us at the 2026 Senior Golden Gathering at Arlington High School! We were able to connect with customers, share ways to save $$, help eligible customers enroll in EAP and more. Learn more about smart energy: ow.ly/3YRA50ZSFNN
One way we’re working to restore power as quickly and safely as possible is by using rapid poles. This one was used in our Liberty division and helped reduce an outage that affected 461 customers down to six.
A special thank you to the work done by crews to get power back on for our Brewster customers. The nor’easter has impacted more than 14,000 customers, and fewer than 800 are still without power. Our work will continue until power is back for all.
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We’re prepared and ready to respond to all outages caused by the nor’easter. We’re expecting our most significant impacts overnight. Learn more: ow.ly/s7hp50ZRUHN
Meet the next generation of lineworkers! Sixteen graduates, including 10 from IBEW Local 10, completed three years of hands-on training in pole climbing, line construction, and safe work practices.
🔗 nyseg.com/w/nyseg-and-rg-e-c…
Service update: All digital systems and services have been restored. We apologize for any inconvenience and appreciate your patience.
Service Alert: We're experiencing technical issues impacting our website, My Account, mobile app, and some customer service operations. We're working to restore service ASAP. If you smell natural gas or have a gas emergency, call NYSEG at (800) 572-1121. Safety first.
The Fraser Substation upgrades in Delhi are complete! ✅ This first phase of our Oneonta South Area Improvements Project will help keep power flowing to homes and businesses while meeting growing energy demand. Learn more: nyseg.com/w/nyseg-completes-…
Our storm restoration work is focused on communities including Waterloo in our Geneva division. Dry ice and bottled water will be available for customers in need at 12 p.m. at the Waterloo Fire Department, located at 39 East Water Street in Waterloo.
Downed trees have impacted our response, but we expect power to be back for all customers by 11 p.m. on Friday. We will be distributing dry ice and bottled water on Friday in our Geneva division.
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We’re making progress, but we’re not done yet. Customers in our Geneva division are the most affected by outages. We are working as quickly as possible to get power back. Our work will continue until all customers have their service restored.
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Crews made major progress overnight restoring power to thousands after storms impacted more than 78,000 customers. About 5,000 customers in our Geneva Division remain without service and crews continue working safely to restore power as quickly as possible ow.ly/Y15G50ZISN7
Severe weather is hitting New York State and has already caused thousands of outages in our service area. During an outage, make sure you are prepared with these helpful tips. ow.ly/ouge50ZIw5u
We had an amazing time at the Buffalo Wing Festival as a presenting partner of Armed Forces Night. A big thank you to everyone who stopped by to see us at this fantastic WNY tradition!
Read More: nyseg.com/w/nyseg-completes-…
⚡We're energized in Yates County!
Our new and improved Milo Substation in Penn Yan increases reliability, resiliency, and capacity to this community, setting the stage for expanded possibilities for years to come.
Details: nyseg.com/w/nyseg-completes-…
