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Autumn in Galway. (Apologies I don’t know who took this amazing pic)
OctopusCX - By WEBTEXT retweeted
Participate in our @Five9 Partner Passport Program by visiting our partners’ booths for your chance to win our daily raffle and help us give back to charity! #EC19 #Five9atEC19 #Five9Gives
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Live from @Dreamforce! @rowantrollope has a packed house for #AI & the future of the contact center! Check it out #… pscp.tv/w/bn0uQjg4MjUyODJ8MU…
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What a warm welcome from the @Cisco Galway team! What a great example of our amazing Cisco culture, innovation and giving back. Thanks @CiscoUKI for a fantastic visit! #WeAreCiscoGalway #WeAreCisco
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Five New Amazon Connect Integrations from eGain, Teleopti, WEBTEXT, HERE Technologies, ServiceNow
The AWS Quick Start team, solutions architects, and Contact Center partner segment team, in collaboration with AWS partners, are pleased to announce f... aws.amazon.com/about-aws/wha…
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The coolest messaging providers with integrations in #contactcenter platforms seem to be @twilio – flex @webtextdotcom - @Cisco & @Avaya @Kandy_io - @Five9 - @SerenovaShine any others?
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Cisco commits $50 million to end homelessness in Silicon Valley tcrn.ch/2GeGHNm via @techcrunch
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Replying to @FIU @HashtagGriswold
Too me it looks like the bottom part of this "concrete truss" or bottom cord failed for either failure of the tension rods or improperly cured concrete.
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Lots of #contactcenter news coming, e.g., @8x8 @AriaSolutions @Altocloud @Avaya @CafeXComms @Five9 @NewVoiceMedia @RingCentral @sharpentech and more! teapawt.org/nojitter/status/970704…
More than 120 exhibitors announce new products, services, demonstrations & more at @enterprisecon #EC18, March 12-15 ubm.io/EC18exhibitors
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10 Customer Experience Implementations Of #ArtificialIntelligence forbes.com/sites/blakemorgan… #CX #CustomerExperience
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Nice job by @BlakeMichelleM, gathering 10 Customer Experience Implementations Of Artificial Intelligence in one article! j.mp/2nQKNUH <Some more intelligent than others, but the #AI #CX wave has begun.
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Thoughtful and thought-provoking post by @ebkell on @TalkingPointz
@Avaya: Success in 2018 and Beyond? j.mp/2EfI8hI @Jim_Chirico @MercerRowe
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Replying to @EvanKirstel @YouTube
Interesting new additions to to #AmazonConnect partner slide, esp. in #WFM: @Verint @NICELtd @AspectSoftware. Adding channels and #analytics: @webtextdotcom @Pypestream
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The fundamental building blocks of #enterprise #communications and #collaboration @DaveMichels @TalkingPointz #bcsummit @UCStrategies #cx
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Why have we all become #messaging fanatics asks @DaveMichels @TalkingPointz #Collaboration #Communication #ucoms #BCSummit #chat – at La Quinta, CA
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Just posted to my #blog - Market Analysis -How #Mobility and #Messaging are Transforming #CX jarnoldassociates.com/blog/2… #ucoms #cctr #messaging
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Nice of @CIOWaterCooler to re-post this. #collaboration #messaging #Monage #ucoms #Millennials #futureofwork #enterpriseIT #cloud #UCaaS teapawt.org/CIOWaterCooler/status/…
Making Sense of the Messaging Landscape spok.al/5mn4 @arnoldjon
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.@iangjacobs @Zendesk investor/analyst The Future of #CX
"Messaging is sucking all of the air out of the room of #Social"
#Zendesk17






























