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Last month, I interviewed a woman for our office manager job. She walked into the lobby carrying a folding chair. A $15 camping chair. Green. The receptionist stared at it. I stared at it. She unfolded it right next to our waiting room chairs, sat down and waited for her interview. When I called her in, she folded it up, carried it into the interview room and sat in it there too. I said, "Can I ask about the chair?" She said, "I read your company's reviews online before I came." She said, "Fourteen of them mention the chairs..."