CEO of analyst firm HFS. Coined "Services-as-Software". Entrepreneur, futurist, analyst, blogger, podcast host, Spurs fan.
Boston, MA, USA
Joined July 2007
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Phil Fersht retweeted
Stop sounding like an analyst and start being one: how to survive the AI slop tsunami linkedin.com/pulse/stop-soun…
Phil Fersht retweeted
@SaurabhMish97, @sumitsapra, @pfersht , and @saurabh_hfs are co- hosting a private CXO dinner at The Landmark, London ahead of the HFS Autumn Summit 2026.
The evening will bring together senior executives to exchange perspectives on how AI is reshaping IT services, the evolving dynamics of enterprise sales, and the opportunities and challenges of driving revenue transformation.
We look forward to insightful discussions, fresh perspectives, and meaningful connections as we explore what's next for the industry.
#HFSSummit #EnterpriseAI #ITServices #RevenueTransformation
Stop sounding like an analyst and start being one: how to survive the AI slop tsunami linkedin.com/pulse/stop-soun…
Phil Fersht retweeted
From 10 days to 10 minutes. @Nestle is using AI agents to transform how it identifies customers for marketing campaigns.
On From the Horse's Mouth, Jessica Matheron joins @Pfersht to share how they achieved it and what enterprises can learn.
Don’t miss out on how Nestlé is turning AI capabilities into operational improvements:
𝗬𝗼𝘂𝗧𝘂𝗯𝗲: okt.to/YmMH1n
𝗔𝗽𝗽𝗹𝗲 𝗣𝗼𝗱𝗰𝗮𝘀𝘁𝘀: okt.to/aLqiBG
𝗦𝗽𝗼𝘁𝗶𝗳𝘆: okt.to/Br1tQ8
#FromTheHorsesMouth #AgenticAI #AITransformation #EnterpriseAI #HFSResearch
Phil Fersht retweeted
Spurs beating Chelsea at Stamford bridge, Harry Kane winning the Ballon d'Or, Arsenal getting knocked out the cup by Fleetwood Town 😂😂😂 if Carlsberg did weeks….. 🍻
The midterms are a referendum on affordability, and AI is on the ballot. How should enterprises and providers prepare? linkedin.com/pulse/midterms-…
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Phil Fersht retweeted
Is enterprise AI delivering value or just creating more complexity? @AlanTrefler, CEO of @pegasystems, joins @pfersht of @HFSResearch to discuss rising AI costs, agent complexity, and what it takes to deliver real business outcomes.
YouTube: okt.to/P4Y7zF
Apple Podcasts: okt.to/UcZNjx
Spotify: okt.to/CBOdxT
#FromTheHorsesMouth #Podcast #Leadership #AI #AgenticAI #EnterpriseAI
@saurabh_hfs
Is October the month Wall Street finally started valuing IT services again? linkedin.com/pulse/october-m…
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AI brain rot starts in the classroom and ends in your enterprise horsesforsources.com/ai-brai… via @pfersht
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Build your Enterprise AI Harness now, because the model you are renting will never tell you apart from your competitors linkedin.com/pulse/build-you…
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Stop treating service providers as distribution, @AnthropicAI. Your $2 trillion depends on the harness they build around your model linkedin.com/pulse/stop-trea…
AI brain rot starts in the classroom and ends in your enterprise horsesforsources.com/ai-brai…
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AI brain rot starts in the classroom and ends in your enterprise horsesforsources.com/ai-brai…
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Can the Premier League ever recover from these years of cheating?
cc @danielnewmanUV @Flav_Bateman @RickySacks @MrCracknell
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Phil Fersht retweeted
When you refuse to make two trips:
😂🤣😂😅😂🤣😅😂
Readers added context they thought people might want to know
This video contains AI artifacts including a grocery bag labeled "Cheglox" (nonexistent brand) and unnatural close audio inconsistent with the scene distance, indicating synthetic content presented as real footage.
zdnet.com/article/stop-a…
x.com/AAAAGGGGHH1313…
Don't confuse an AI Safety Regulator with an AI Safety Cartel linkedin.com/pulse/dont-conf…
