
ALT Chart showing the gap between the percentage of NHS respondents to a Mind survey who said certain principles were essential or very important to high-quality mental health services and the percentage who felt their service is delivering on this principle most of the time or always. For 'Providing access to support as soon as possible when someone needs it' this was 98% vs 46%. For 'Being able to respond to people’s level of need and provide an appropriate level of contact' it was 98% vs 55%. For 'Supporting people with their wider physical and social needs (such as housing, benefits, employment, relationships)' it was 88% vs 46%. For 'Understanding and responding to the impact of past trauma that service users may have experienced' it was 96% vs 58%. For 'Working with people’s families and other important people in their lives to create a supportive social network' it was 89% vs 53%.


