Michael Boyle's article regarding our first CCNG event in Atlanta on March 30th. lnkd.in/e_M2vby
We had a great time at the @CCNGNetwork event in Atlanta last Thursday. It was nice to meet everyone and see gamification in the #cctr.
Thinking about upgrading your #cctr? Here's some things to consider from Michael Boyle of Qsect LLC @QsectLLC lnkd.in/e6J_i74
What would you like to see up for grabs at #CX17 this year? We gave away a @TheMicro3D printer last year. What's next?🎁 teapawt.org/WebchatGuy/status/8322…
No booth this year, but we'll figure out a way to give out a great prize. What is the big trend this year you would like to win? #CX17 teapawt.org/Genesys/status/8320166…
Michael Boyle sharing his customer experience and 4 things he would like call centers to improve. #cctr #CX lnkd.in/enDAkjW
For Genesys | Interactive Intelligence CIC users looking to add chat - Qsect LLC Webchat Builder vs everything else lnkd.in/eHEJjjD
#callbacks? Callbacks hold your spot in queue when you call into a businesses phone menu or visit their site and request a call. #ivr #cctr
How can you improve customer loyalty and advocacy and gain a competitive edge? Improve your customer experience!!! #CX #cctr #omnichannel
Qsect is hoping to help #CIC customers who want to implement #webchat, but reduce implementation costs. qsect.com/webchatbuilder
Ready to move your #ContactCenter into the future? Convert to #PureCloud for unlimited scalability and quick implementation. #cctr
Do you have any #CIC projects you need help with? Qsect can help plan and implement to make it as painless as possible. [email protected]
Need to integrate with #PureCloud by @Genesys? We can help with the development and the Architect configuration.











