For prompt redressal of grievances and assistance, passengers can also reach out to us directly on railmadad.gov.in or 139 helpline.
@RailwaySeva
IR has launched Rail Anubhav, a platform to share feedback and experiences while travelling. Let's take advantage of this opportunity to help improve our rlys and make our journeys more comfortable & enjoyable! #RailAnubhav #IndianRailways #TravelFeedback rb.gy/x2pmh
RailMadad retweeted
@RPF_INDIA @RailMadad Thanks a lot for promtly helping me to contact my father @RPF_INDIA Mr. Sunil Sharma Sir,from RPF Personal helped me to get in touch with him promtly with constant follow up. Thanks @RPF_INDIA , for having such humble and caring person in your Team – at Haveli, India
RailMadad retweeted
That's super fast redressal....Thanks for the quick solution @RailMinIndia
RailMadad retweeted
The needful has been done. Complaint was raised on the Railmadad application. Thank you.
RailMadad retweeted
Replying to @DrmAjmer @RailwaySeva
Thanks for the help… really appreciate… 🙏 – at Panvel, India
RailMadad retweeted
Replying to @RailwaySeva
Excellent service indeed and my problem solved, actually I didn’t expect such quick solution from government employees. Thanks for your support. India actually changed it’s character.
RailMadad retweeted
Replying to @RailwaySeva
Quickly resolved by @RailwaySeva Thanks for a quick turn around #DigitalIndia . Mr Raju ( TTE) has done a great job to resolve and close the query👏🏻
RailMadad retweeted
Quickly resolved by @RailwaySeva Thanks for a quick turn around #DigitalIndia
@AshwiniVaishnaw sir brilliant team out there helping us 🙏
RailMadad retweeted
Replying to @RailwaySeva @drmncrald
Splendid work by @RailwaySeva for noticing the tweet and sending a person to switch the AC off immediately for seamless experience. Thank you @drmncrald.
RailMadad retweeted
Thank you so much @IRCTCofficial, @drmbct @drmadiwr for immediate help. Although the oxygen needed 220v, but you guys tried your best. This thing is really appreciated. Hats off .. again thank you so much.
RailMadad retweeted
Thank you for all the Dr who visited her on Rae Bareilly and the team behind it. Thank you from the bottom of my heart to support stranger girl.
@AshwiniVaishnaw @RailMinIndia
Replying to @me_akansh
Hope your concern has been resolved to your satisfaction. Please feel free to contact us in case you need further assistance.
RailMadad retweeted
Thank you @IRCTCofficial for the prompt response, action and follow-up on my complaint. Truly appreciate the accountability this has introduced in the system.
#IRCTC
RailMadad retweeted
Thanks for such a quick response . Hatsoff Indian railways and @RailMadad wonderful complaint redressal system less than an hour and complaint resolved . Hatsoff
RailMadad retweeted
Replying to @RailwaySeva
Hello Sir,
The child has got the medicine and now taking rest. Thanks for your Swift action.
RailMadad retweeted
Sir, the said train attended at BSL station by RPF officials along with on duty TC, on which under section 145(B) Railway Act fine rupees 1100/- has been imposed vide EFT no.8305768. for quick redressal for your complain while travelling over Indian Railway you can also dial 139
RailMadad retweeted
Replying to @drm_raipur @RailwaySeva
Thanks a lot Team and the doctor who attended the kid in a short notice, now he is fine and reached the home safely.
Really Appreciate the Indian Railway and whole Team.
RailMadad retweeted
Appreciating Indian Railways
Northern Railway
#IndianRailways @RailMinIndia
On a Single Complaint...
@AshwiniVaishnaw – at Faizabad, India
























