Entrepreneur, Strategist, Wife and Gamer Mom (can’t hear more about Fortnite)…My opinions only 💁🏻♀️👩💻
Ontario, Canada
Joined February 2009
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It’s been 15 years of me landing in Canada & here are my top 3 tips for all newcomers
✅ Take some time to explore
✅ Network - join local FB/WhatsApp groups & meet others
✅ Get a proper winter jacket & boots - remember it doesn’t need to look good, it has to be functional!
It’s been a week since I got my first speeding ticket and I’m still not over it! 🙈🤷🏻♀️ #HappyFriday #Friyay
Shoutout to all the parents who have kids at home today for summer break and they can’t play video games because of you know who! You are the real MVP #rogersoutage #summerbreak #parents #tgif
I had a 30 mins phone call today & it was one of the most productive calls I have had today.
And yes, I have had 5 other video calls 🙈🤷🏻♀️
#Productivity
If you use @Zendesk, then this offer is for you… only 10 slots left!
ONLY 10 SPOTS LEFT! 🚨
Get in on Summatti's exclusive launch of an AI-powered conversational analytics platform for Zendesk users. Be one of the first ones to use it for free.
Sign-up today!
ow.ly/oLD550FubGq
#specialoffer #ai #cx #automation #customerexperience
If you are in Customer Support, then this is for you! Check out QA best practices you can start today!
#CustomerService #customersupport #cx
Download our QA - Best practices checklist to discover the top 5 ways to enhance your QA processes - all for FREE. ow.ly/MuFG50FhFae
#cx #customersupport #customerexperience #qualitycontrol #qualityassurance
Rashmi Bhambhani retweeted
Join us to hear how you can use AI to automate Agent Performance Scorecard. Combine conversational analytics & your KPI metrics to define Agent Performance score with a no-code approach!
ow.ly/mt7l50EOQJ3
#cx #agentperformance #conversationalai #speechanalytics #scorecard
Rashmi Bhambhani retweeted
Happy International Women's Day to all the amazing women out there. Grateful to get to work with some stellar leaders including @MarieChevy @eva_toronto @TheKhushbooJha @alannaharv @tanyasardana @RashmiBham @IZA3ELLA
Kudos to the team for putting this great video together 🌟💯
Check out our new video on how Summatti can help business vimeo.com/508474291
#customerexperience #qualitycontrol #customersupport #agentperformance
This just happened! 🌟
Congrats everyone! It has been an amazing 6 months & we got to meet some very talented founders... thanks for the opportunity @_NextAI @NEXT_Canada 🥳🤩
If you are interested in AI and customer support... You won’t want to miss this event!
#cx #CustomerExperience #customersupport #ai
You won't want to miss out on this #AI & #TechSolutions event!
Register for FREE using the link below
lnkd.in/eDdVpcy
#contactcenterworld #contactcenter #bestpractices #employeeengagement #customerexperience #cx #cc #businessstrategies #techinnovation #onlineconference
Excited to share this awesome video the team has put together to explain what we do at Summatti
vimeo.com/372407809
#cx #customersupport #CustomerExperience
Let's show you how to make your customer happy & grow your business!
Check out this latest video that explains what we do at Summatti - ow.ly/OSVh50xa0H6
#cx #customersupport #customers #happycustomers #supportopssimplified #supportoperations #customerexperience
Excited to share our story in Communitech 🙏🏻🎉
Thanks @communitech for sharing our story on how we are helping businesses listen to the Voice of the Customer!
#cx #customerexperience #customersupport #supportopssimplified #nps
So excited to share the release of a brand new podcast called Support Ops Simplifed 🎉
We have been asked by many people on what Summatti means. Find out what it means in Episode 1 😇🙏🏻
We just launched Support Ops Simplified on iTunes: ow.ly/BZss50wMOjR 🎙️🎉
A brand new, weekly podcast where we hunt down thought leaders in the world of support to know how they improve CX, serve support agents & streamline support ops
#cx #customersupport #podcast
A great article on how AI isn't about replacing human, but about making us smarter!
And extra bonus points to Sid Bhambhani for sharing how we do it at @summatti
#cx #ai #customersupport
We strongly believe that AI is not replacing humans, but can help employees enhance their skills... Our CEO, Sid Bhambhani, got a chance to share his thoughts on this with @JimRomeo on this topic: ow.ly/2c7150woY4J
#cx #employeetraining #employeeexperience #ai
Rashmi Bhambhani retweeted
We're growing our team & looking for an Account Executive to join our team in Waterloo. Do you know someone who would be a good fit for this?
ow.ly/kD8S50wbCG2
#hiring #kwawesome #businessdevelopment