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Manual revenue collection is plagued by reconciliation errors, cash-handling leakages, and a narrow tax net.
However, technology without civic engagement falls flat, so the informal sector must be incentivised for efficient usage.
State ministries are spending millions on new software, but if the systems cannot communicate with each other, the citizen still suffers.
When databases are isolated, citizens are forced to carry paper files between "digital" offices.
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Good intentions do not deliver public sector projects alone. Strong PMOs do.
When a state government launches a digitisation agenda, overlapping mandates between ministries often lead to chaos and wasted budgets.
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How Togo digitised emergency cash transfers in just 10 days.
During the 2020 lockdowns, Togo launched the "Novissi" platform, using USSD to deliver cash directly to the most vulnerable.
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They bypassed internet constraints by designing for the reality on the ground.
Swipe to see what Nigerian policymakers can learn from this masterclass in #GovTech.
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A digital transition is a human resources transition.
State governments spend billions on GovTech infrastructure, but frequently underinvest in the civil servants expected to manage it.
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You cannot deploy a 2026 platform to a workforce trained in 2010 methodologies.
Swipe to see how we tackle the public sector skills gap
#GovTech
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When government agencies operate in silos, revenue slips through the cracks, and citizens bear the cost.
A central Project Management Office (PMO) can bridge these gaps, connect systems, and strengthen revenue assurance through better coordination and data sharing.
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Your state just spent ₦2 billion on new government software. Here is why it will probably be abandoned by 2028.
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You cannot automate a broken bureaucratic process. If the manual system is inefficient, digitising it only makes it fail faster.
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Happy 66th Independence Day, Nigeria!
#Independence #Nigeria@66
What's the single biggest bottleneck state governments face when executing performance-based reforms?
Tell us why in the comments
#ReformPoll #GovernanceReform #NigeriaGovernance
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Rwanda ties civil service bonuses to citizen satisfaction scores through its Imihigo performance contracts, and there's a lot Nigerian states could learn from it.
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Swipe through for the breakdown and tell us, can citizen-led scoring work for state parastatals here?
#AfricaLearningFromAfrica #GovernanceReform #NigeriaGovernance #ReversoInsights
