Founded 2003, RightStar provides Service Desk implementation & DevOps and Application Lifecycle Management consulting and advisory services.

Reston, Virginia
Joined April 2012
Firefighting in IT might feel productive but repeating the same incidents is a signal, not a win. That’s where Problem Management in #BMCHelix #ITSM changes the game. It’s the move from “What happened?” to “Why did it happen?” Learn more: bit.ly/4eYk2YH
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We’re excited to now offer Xurrent, a powerful SaaS #ITSM platform, alongside BMC Helix and Atlassian solutions. With Xurrent, teams can resolve issues faster, align with ITIL, and gain better visibility across services all in one platform. Learn more: bit.ly/4cLO8NQ
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Join BMC Thursday, May 8, 2025, 10 AM CT, to learn about new AI agents, delivered in the latest BMC Helix Service Management release, which will help your organization achieve new levels of Service Management excellence. Register here: hubs.ly/Q03kb31J0 #BMC #BMCHelix
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If you want to learn more about #BMC Helix GPT, BMC hosted a fantastic webinar series last year—now available on their YouTube channel. We've rounded up all the webinar links in one place—check them out here: bit.ly/3S5LUxn #BMCHelixGPT
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BMC HelixGPT is a powerful generative AI integrated into BMC Helix Service Management and IT Operations Management, delivering faster problem resolution, enhanced collaboration, and boosted productivity. Read the full article on the latest updates: bit.ly/42mgWWu
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Dealing with complex IT issues can be time-consuming for support agents, requiring them to sift through knowledge articles. Helix GPT Agent Assist simplifies the process with a search interface that provides summarized responses. Read the full blog here: bit.ly/4jms6By
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🎥 Discover the Power of BMC Helix ITSM! 🌟 Looking to streamline IT service management? Our latest video gives you a comprehensive overview of the BMC Helix ITSM solution. 👉 Click here to watch: bit.ly/3XpKT6J #BMCHelix #ITSM
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If you are a new #Atlassian customer, many Atlassian partners, such as RightStar, can offer discounts on your cloud licenses. This blog post breaks down the steps for us to create a quote and extend your discounts for Atlassian Cloud Licenses. bit.ly/4kb8aCV
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At XTIVIA, we’re truly grateful for the incredible opportunity to work alongside you in 2024. We’re absolutely thrilled to continue this exciting journey with you and can’t wait to see what amazing things we’ll achieve together in 2025. bit.ly/3DqUnqZ
BMC Helix ITSM is a leading ITSM solution with robust Ticket Management capabilities. This short video walks through how to manage tickets (Incidents and Work Orders) in the solution. Click here to watch: #BMCHelix #ITSM bit.ly/3Odw95B
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#Atlassian is changing the way teams work together, by working, communicating, and collaborating openly. Click here to learn more and join Atlassians over 300,000+ customers, in using Atlassian to empower their teams and drive their missions forward! bit.ly/3BEOy8y
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🌟 RightStar is proud to be an Atlassian Platinum Solution Partner! We provide managed services and support for all Atlassian tools, including Jira Service Management, delivered by our skilled and certified Atlassian engineers. Click here to learn more: bit.ly/3Y1WFn1
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RightStar is an Atlassian Platinum Solution Partner that provides managed services and support for Atlassian tools, including Jira Service Management. Support is provided by skilled and certified Atlassian engineers for all Atlassian products. bit.ly/3zvDF8j
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#Atlassian has various software products that help organizations keep work flowing across teams and connect back to their company goals. Click here to read about our Atlassian offerings: bit.ly/3NoJ1Ws #ManagedServices #Jira #Confluence #TeamCollaboration
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