Nothing sucks more than bad Customer Service! Will try to help as many of you as possible and also tag some executives along the way. #CustomerServiceHell
Everywhere
Joined March 2021
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We are in the middle of a Customer Service crisis.
Many companies continue to spend less and less in this area and view it as trivial. They're reducing headcount, increasing hold times, enforcing stingier refund policies, training their agents poorly, resorting to bots, and pretty much doing EVERYTHING in their power to save themselves as much money as possible at the expense of their users' time, money and sanity.
Well you know what?
It's time to take a stand.
This year, I encourage all of you to FIGHT for that refund or other compensation that you are owed. It's your hard-earned money and you should have it, not some careless entity that gave you terrible service.
Demand to speak to a Supervisor until an agent complies, even if they insist that it won't do anything.
Dispute charges with your credit or debit card.
Report companies to the Better Business Bureau and publicize their negligence on social media and Trustpilot.
Threaten to switch to a competitor and actually do it if you have to. If a business doesn't care about you, then they don't deserve your business.
And if the dollar amount that you are owed is substantial, take the company to Small Claims Court. It's easy to open a case and you can represent yourself.
These companies are relying on all of us to concede defeat and stomach the loss. And they're hoping that this status quo never changes.
Well screw that.
Let's change it. 🙌
#CustomerService #BadCustomerService #CustomerServiceHell #FridayFeeling #Motivation
Might want to think twice about using British Airways in the future...
The customer service is about as bad as I've seen from a large airline outside of AA, and that's why they're on my Top 10 Hell List.
@British_Airways
.@British_Airways ABSOLUTELY disgusted. Boarded my flight from MIA to LHR and my seat for my 8 hour flight is urine-soaked. you could smell it before you even got to my seat and the staff said there is nothing they can do, not even any extra blankets, only a tiny hand sanitiser
Need some last-minute DIY Halloween costume ideas??
Don't worry. I've got you covered. 👻
No fake blood required. Just broken promises, endless hold music and a complete lack of accountability.
#CustomerService #Halloween2026 @SpiritHalloween
#ThrowbackThursday to when we imagined American Airlines CEO Robert Isom saying the quiet part out loud.
The customer service might be terrible, but at least the honesty would be refreshing! ✈️
🎬 youtu.be/mUAve_gvVaU
#AmericanAirlines
It's bad enough that airlines already make you wait 60 minutes or longer to talk to an agent sometimes.
Now you have to do that AND pay $30 to Air Canada.
Fun!
#AirCanada
Air Canada adds $30 fee for phone bookings cp24.com/news/canada/2026/10…
ALT Air Canada adds $30 fee for phone bookings
The OG customer service offender is still up to their old tricks!
The world would be a such a better place if Comcast just disappeared.
#Comcast
Comcast is the worst. I called last week to get new 4K boxes for my TVs. Since I'm disabled I wanted them to come out to install. I went over this several times. The installer came out today and said there was nothing about 4K boxes on the work order. Idiots! @XfinitySupport @Xfinity
2025 profit: $3.4 billion
CEO Salary: $32 million
Having the worst Customer Service possible and squeezing your customers to the very last drop: Priceless
Some things in life make sense. For everything else, there's @united airlines.
nytimes.com/2026/10/18/busin…
A friendly reminder that a lot of companies will charge you a monthly subscription without sending some sort of receipt each time (and hope you just keep it forever).
Not really ethical, but it's common and you should be on the lookout for it.
#CustomerServiceFail
Airbnb Customer Service folks!
As I've stated many times, their agents don't understand their own policies so it's virtually a crapshoot if you have to deal with them.
Absolutely not worth the hassle.
#Airbnb
Are you one of the thousands of people having trouble with Uber's customer service on a daily basis?
Check out my latest blog post to help sort out the mess.
#Uber
customerservicehell.com/post…
👀👀👀
I have been an @AmericanExpress card holder since 1999 -- their customer service and business practices have cratered -- keep an eye on your billing statements because AMEX has become a horrible company to deal with and they have no respect for their customers
Is anyone actually surprised by this?
When you let a sleezy monopoly like Ticketmaster do whatever they want for decades on end, they're going to bend as many rules as possible to make an extra dollar.
Let the devil go unchecked and he'll bring hell to everyone.
#Ticketmaster
American Airlines in a nutshell folks.
Buyer beware!
NO WAY MY FLIGHT JUST GOT DELAYED AGAIN FOR MAINTENANCE!!! literally @AmericanAir has got to be the worst airline EVER. Every single time I have a trip, y’all delay, cancel or rebook. A $12 meal voucher is not rectifying the shit storm of a day y’all are giving ppl.
Happy Customer Service Week everyone!
(...except for the millions of people who are repeatedly screwed over by the companies who don't care about this.)
To all of the CS agents who actually do this well and put in the extra effort, thank you. 🙏
#CustomerService
Don't be afraid to leave a company for good if they treat you poorly.
If they're not giving you good service then they don't deserve your business.
Once again @Hertz with the L. This time since I arrive 14 hours earlier, you want to charge me an additional $600, I can get the same truck by @Enterprise for a perfectly reasonable price. You lost a regular monthly customer