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The SCH Contact Centre is the first point of contact for customers of Solihull Community Housing. You can contact us by phone, email and now Twitter!

Solihull, England
Joined November 2016
SCH Contact Centre retweeted
Remember to take a look at the Christmas collection dates for your waste and recycling collections! solihull.gov.uk/xmascollecti… #SolihullConnect 🎄🎄
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Lines will close at 4pm today due to staff training. Please ring 717 1515 for Emergencies. Due to intermittent problems with our OOH telephone line We have recorded a direct dial number on the end of our Emergency msg in case. Lines reopen to 8am tomorrow. @Solihullhousing .
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Fabulous festive fun @SaxonCourtSCH - great pics 🎄🤶🎄
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SCH Contact Centre retweeted
#Solihull Council gritters will be out across the borough from 7pm as temperatures are set to drop. Please take extra care on your journeys ❄️ For more information about gritting in Solihull, including routes: solihull.gov.uk/gritting.”
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SCH Contact Centre retweeted
Norovirus can spread quickly. One of the best ways to protect yourself is by practising good hygiene. Wash your hands thoroughly with soap and warm water after using the toilet and before eating or preparing food: bit.ly/2r9CZSH
Our Executive Director @kevbennett12 kindly bought us some biscuits to enjoy! ......But the naughty elf got to them first!!! #elfontheshelf #Christmas2019 #ChristmasSpirit @Solihullhousing
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Our Contact Centre team are holding our annual bake sale & raffle in support of #ChildrenInNeed2019 @BBCCiN #doingwhatwelove #eating #cake #raisingmoneyforcharity #Pudsey @Solihullhousing
Our Contact Centre will be observing 2 minutes silence at 11:00am #ArmisticeDay
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Our lines are closing for 2 hours from 11:30 today for planned training.If you have any emergencies, they will be handled by our Out of Hours provider. You may wish to call later in the week if your call is not urgent as our lines will be busy when they re open @Solihullhousing
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Lines will re open at 1:30pm. Expected waits of up to half an hour given call volumes in recent weeks. Please click the link to view our self serve options 👉ow.ly/apYw309CsTf @Solihullhousing
SCH Contact Centre retweeted
More homes are now starting to dry clothes indoors. Ensure you have appropriate ventilation when doing this - open a window & ensure water is not allowed sit on surfaces, wipe with a cloth. We have lots of calls about #mould #damp which can be avoided @Solihullhousing 🌧️👚👩‍🔧👨‍🔧
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SCH Contact Centre retweeted
Replying to @kevbennett12
Great effort by all involved, thanks to Sharon and Jatinder for helping to bring things together so successfully #GetOnlineWeek
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SCH Contact Centre retweeted
Did you know the #flu virus can live on hands and hard surfaces for up to 24hrs? This makes it easy for children to spread, and it is one of the reasons why giving them the #vaccine is so important. #ValueofVaccines #VaccinesWork
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SCH Contact Centre retweeted
Our monitored smoke detector is our #Gadget of the month! Linked directly to emergency services and your chosen responders you can be sure to be alerted in the event of a fire. Call today! 0121 717 1515
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Still time to pop along and see our team at Chelmsley Library to see how My SCH Account can save you time by booking online !
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SCH Contact Centre retweeted
What a lovely surprise to see the Mayor today and tell him all about My SCH account @Solihullhousing
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More homes are now starting to dry clothes indoors. Ensure you have appropriate ventilation when doing this - open a window & ensure water is not allowed sit on surfaces, wipe with a cloth. We have lots of calls about #mould #damp which can be avoided @Solihullhousing 🌧️👚👩‍🔧👨‍🔧
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Our current wait times are approaching 15 minutes and we currently have 17 customers queuing to get through. You could save time if you #GetOnline ! Why not pop along to one of our My SCH Account sessions this week? @Solihullhousing
We currently have a wait time in excess of 15 Minutes to get through to our team. This is fairly typical of a Monday, you may want to call back at another time or check out what services you can access on line 👉💻📲 ow.ly/apYw309CsTf #GetOnlineWeek @Solihullhousing
Our Contact Centre Manager Sharon is out at @SolihullConnect; Encouraging customer's to get online & promoting My SCH Account. Want to know more about viewing your rent account & raising repairs on line pop along or email: [email protected] #GetOnlineWeek
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