We’ve built an ISP support desk and white-labeled end-user app to fully-automate network fault diagnosis to provide a superior customer experience

Bristol, UK
Joined July 2018
Partner up for Service Delivery with NetMinded! 🤝 Learn how to automate cooperation with us. Head to seethrunetworks.com for more information.
Did you know that customers of NetMinded can create 'digital twins’ of their service environment? This enables support staff to train-up on how to handle operational issues, large and small.
Did you know that ISPs build better relationships with their I.T. channel partners by using NetMinded to share operational information, 
real-time? 
We find that wires-only services work much better with open cooperation between delivery partners. 🤝
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Did you know that our NetMinders use a data modeling framework we refer to as YANG-lite. This provides a consistent, simplified data layer across all of the systems we integrate with. 📲
Did you know that managing major outages and being able to communicate to 1000’s of users from your bed was an original design goal for NetMinded v2.0? 🛏️
We are pleased to announce the availability of v 2.0 of our NetMinded app. Helping our ISP and IT partners support their customers.
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Build your own support app from our collection of already useful parts. A customer support app is not just for Christmas.
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ISP engineers - let your systems do the talking? Automate diagnostics for helpdesk folks and endusers! #customerexperience #customersupport #innovation
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Did you know the SeeThru platform and apps are used by Support Teams in ISPs and MSPs to diagnose common tech issues and help improve first contact resolution rates? 🔬
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Good fun this afternoon testing our #speedtest framework for #FFTH in the lab. Focus of our young acolyte from @ClevedonSchool school was on rate limited services. @Accedian NIDs and their Blue traffic shaping algorithm once again proving valuable.
We agree 100%! #CustomerExperience is everything...
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Aargh! Unfortunately we can't join the @confluentinc crew this Thursday for the #Swindon #apachekafka #Meetup Recommend this to all! Get that data in motion! bit.ly/3CrKKSC
Did you know SeeThru is a streaming service for status information, ensuring you to have eyes on everything that matters, right when you need it? 👀
Today we are mainly implementing #HPAruba monitors on our platform - in a stadium/venue context. Nice #API @ArubaEMEA - very nice indeed!
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SeeThruNetworks retweeted
Meet Mike Baker, Andy Millett and Duncan Ross at the Jisc security conference 2021 this week. Ask about our new SWARM-SecOps managed security service, and Cyber Breach Workshop Ransomware scenario! #jisc #cyberbreachworkshop #swarmsecops jisc.ac.uk/events/jisc-secur…
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Really good, in-depth report by the good folks @samknows about the recent outages #facebook and other major sites/CDNs. Highlights the wider impact on the rest of the Internet – particularly #DNS. Question we’d ask – what were ISP support call volumes like during these outages?
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