"Increasing infrastructure automation will help enterprises achieve cost optimization, flexibility, and efficiency", according to a @Gartner_inc report. #Automation go.servicely.ai/3EXK5vL

Fifty-two percent (52%) of companies accelerated their AI adoption plans because of the Covid crisis. #ArtificialIntelligence go.servicely.ai/3VnRdIJ

Can ITSM ever be a no-brainer? Learn how automation, AI, and ITIL are reinventing ITSM. [Report] #AI #ServiceManagement go.servicely.ai/3h0g4Dm

Did you know? Increasing customer retention rates by 5% can increase profits by up to 75%. [Customer Success Box] #CustomerRetention #CustomerSuccess go.servicely.ai/3OWPRCo

Are you keeping up with these 3 workflow automation trends? This @ForbesTech article says you should! go.servicely.ai/3VyQlAu

One of the most important functions of AI is to give human ITSM workers access to insights they need to make key business decisions. #AI #ServiceManagement go.servicely.ai/3GPJ3Vd

Did you know? AISM is the application of artificial intelligence (AI) to service management, sometimes known as AITSM. #ServiceManagement go.servicely.ai/3OIMdvW

Direct digital transformation investment will reach $6.8 trillion in 2023. #DigitalTransformation go.servicely.ai/3ijPZzL

To meet customer expectations, IT must be able to rise to the challenge of delivering solutions at market speed. [KPMG] go.servicely.ai/3ODXBZM

The most commonly shared ESM capabilities include incident management, service request management, and asset management. #ServiceManagement go.servicely.ai/3u21bDJ

Most executives (74%) anticipate AI will make business processes more efficient. [The AI Journal] #ArtificialIntelligence #Automation go.servicely.ai/3Vdmcae

Who are your customers? 95% of ITSM pros view the people they serve within their organizations as customers. #ServiceManagement go.servicely.ai/3XFskJZ

The global Cloud ITSM market size is expected to grow from USD 4.7 billion in 2020 to USD 12.2 billion by 2025. #ITSM #ServiceManagement go.servicely.ai/3AOMZlj

Your quick guide to the technologies that will drive digital business and innovation over the next 3 to 5 years. [Report] #DigitalInnovation go.servicely.ai/3OCmbKJ

Hyperautomation has been the top ITSM trend for years. Here's everything you want to know about it. #HyperAutomation go.servicely.ai/3XAHLDm

In 2021, intelligent automation was a top priority for 75% of enterprises, according to @forrester research. #Automation #AI go.servicely.ai/3gH73PA

80% of ITSM and ITOM managers say modernizing their capabilities is either critical or very important. go.servicely.ai/3u2ovRx

Are you facing these 5 ITSM hurdles? This a great CIO article on common ITSM roadblocks and how to overcome them. go.servicely.ai/3AOxzNM

With no-code ITSM, you can quickly build out integrations using common systems such as MS Teams, Slack, Office365, Salesforce, and hundreds more #ServiceManagement go.servicely.ai/3igee1J