#QOTD
Shep Hyken said it best “Kindness and courtesy are the root of a positive customer service experience.”
Add a Smile to your conversation to effectively set the tone and make the connection. #remotereception #answeringservice
Studies indicate that 30% of callers that leave a message on voicemail, believe their call with NOT be returned. Can you business run the risk of missing an important call? #remotereception #answeringservice
#TestimonialTuesday
Thanks Carrie! Thank you for trusting us to help you with your call overflow, we’re so pleased to hear it enabled you to grow in your business!
That smile? The confidence that the customer service is managed by Smile Dog Your Receptionist.
Did You Know? We serve locations across Canada, including:
📞 Halifax
📞 Calgary
📞 Edmonton
📞 Hamilton
📞 Ottawa
📞 Toronto
📞 Winnipeg
#customerservice #answeringservice
We believe that every great story is about human connection. Our desire to create a connection is the power behind every call we take. Looking for more information? Reach out, we’d love to chat about our remote reception solutions. #customerservice #answeringservice
#thursdaytips
5 Powerful Customer Service Phrases:
I certainly can check that for you
I apologize for the inconvenience
I don’t know, but I’ll find out for you
I’d be happy to help you with this
I’ll send you an update by (day or time)
Have you been staring at your phone, blankly…waiting to make the call? What are you waiting for? Try out our 5 minute demo. #answeringservice #remotereception
l8r.it/ReNP
#TestimonialTuesday
We pride ourselves in answering the phone with a smile and providing ease in your business structure. #clientreviews #clientlove #customerservice
Are you making your business goals for 2021?
Remember to set SMART goals by following these tips:
+Make them Specific
+Make them Measurable
+Make them Achievable
+Make them Relevant
+Make them Timely
Here’s to 2021! What will you be writing in this year’s book? #customerservice #halifax #business #smallbusiness
See that SMILE? That’s a business owner, relieved that they brought on SmileDog for the holidays, so they can spend time outside of their business with what really matters – family. #customerservice
From our family to yours, Happy Holidays!
Best wishes for a safe and healthy holiday from all of us here at Smiledog!
Live coverage from our North pole office 🤣
#customerservice #answeringservice
What are your office holiday traditions?
Here are some of our favourites:
+ Secret Santa
+ Gingerbread bake off
+ Gingerbread décor competition
+ Yankee Swap
Just call us Santa’s little office helper.
#backupreception #remotereception #virtualreceptionist #smallbusiness




















