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South Sound 911

@SouthSound911

Call or text 911 for emergencies. We cannot take reports or dispatch aid via Twitter. Acct not monitored 24x7.

 Pierce County, WA USA
southsound911.org/
Joined September 2015
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  • Followers2.9K
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Photo by South Sound 911 (@SouthSound911)Photo by South Sound 911 (@SouthSound911)Photo by South Sound 911 (@SouthSound911)Photo by South Sound 911 (@SouthSound911)Photo by South Sound 911 (@SouthSound911)Photo by South Sound 911 (@SouthSound911)Photo by South Sound 911 (@SouthSound911)Photo by South Sound 911 (@SouthSound911)Photo by South Sound 911 (@SouthSound911)Photo by South Sound 911 (@SouthSound911)
Your phone, internet, or cellular service could be down for scheduled maintenance or unplanned reasons such as disasters, storms, or other technical problems. If you find you don't have the ability to make a call, how can you contact 911 in an emergency? 1/5
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Sending strength, love, and peace to our Washington State Patrol partners and the family and friends of Trooper Tara-Marysa Guting.
Image of a Washington State Patrol badge wearing a black mourning band.

ALT Image of a Washington State Patrol badge wearing a black mourning band.

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Last month, South Sound 911 telecommunicators and communication support officers received 61,276 calls and another 312 texts-to-911.
On a blued background of the South Sound 911 communications center, text reads: November 2025, 61,276 calls, 312 texts to 911.

ALT On a blued background of the South Sound 911 communications center, text reads: November 2025, 61,276 calls, 312 texts to 911.

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South Sound 911 has some exciting opportunities for technology professionals! If you're passionate about technology that makes a difference, apply now: southsound911.org/careers. These opportunities don't open often!
We're Hiring! Software Engineer, $104,405-123,258/year, and Tech Analyst (GIS), $100,736-$122,446/year. Apply by Nov. 30. COLA increase will increase pay ranges in 2026.

ALT We're Hiring! Software Engineer, $104,405-123,258/year, and Tech Analyst (GIS), $100,736-$122,446/year. Apply by Nov. 30. COLA increase will increase pay ranges in 2026.

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Last month, South Sound 911 telecommunicators and communication support officers received 65,975 calls and 270 texts-to-911. Every call, every text, every shift, South Sound 911 employees work together to keep our community safe!
October 2025 call volumes are displayed against a blued background of the South Sound 911 communications center: 65,975 calls, 270 texts to 911.

ALT October 2025 call volumes are displayed against a blued background of the South Sound 911 communications center: 65,975 calls, 270 texts to 911.

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Last month, South Sound 911 telecommunicators and communication support officers received 69,023 calls and another 371 texts-to-911. Even as the leaves change, our commitment to your safety remains the same, 24/7!
Against a blued background image of the South Sound 911 communications center operations, Sep 2025 call stats are displayed: 69,023 calls, 371 texts to 911.

ALT Against a blued background image of the South Sound 911 communications center operations, Sep 2025 call stats are displayed: 69,023 calls, 371 texts to 911.

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As summer winds down, so do our call volumes... South Sound 911 received 74,341 calls and another 307 texts-to-911 in August, down a smidge from peak volumes in July.
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It was another busy July for South Sound 911! A total of 77,822 calls and 413 texts-to-911 we received for the month!
Against a blue-colored background of the South Sound 911 communications center, text reads: JUL 2025. 77,822 Calls, 413 Texts to 911.

ALT Against a blue-colored background of the South Sound 911 communications center, text reads: JUL 2025. 77,822 Calls, 413 Texts to 911.

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As the summer temps ramp up, so do our call volumes! Last month, South Sound 911 telecommunicators and communication support officers received 72,424 calls and 378 texts to 911. Have a safe summer!
Against a blued background of South Sound 911's communications center, text reads: Jun 2025, 72,424 Calls, 378 Texts to 911.

ALT Against a blued background of South Sound 911's communications center, text reads: Jun 2025, 72,424 Calls, 378 Texts to 911.

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Our offices are closed today for Independence Day. Emergency (911) and non-emergency lines remain available 24/7, as are our online services.
A veteran dispatcher at work with a fade to the U.S. Flag. Text reads, "Happy Independence Day."

ALT A veteran dispatcher at work with a fade to the U.S. Flag. Text reads, "Happy Independence Day."

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Call 911 to report fires, serious injuries & other emergencies only! Use FireworksReport.com to report fireworks violations (almost) anywhere in #PierceCounty between June 28 - July 7 (6 a.m.). In #GigHarbor and #Puyallup, report fireworks by calling 253-287-4455.
Against the backdrop of a lit firework reads: Report fireworks complaints online: FireworksReport.com Fireworks violations can be reported online June 28-July 7 (6 a.m.)

ALT Against the backdrop of a lit firework reads: Report fireworks complaints online: FireworksReport.com Fireworks violations can be reported online June 28-July 7 (6 a.m.)

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Not sure whether to call or click about fireworks violations in Pierce County? Our decision tree will point you in the right direction and help keep 911 available for emergencies! (In #Steilacoom and #Sumner you may report online or call the non-emergency line.)
A decision tree maps questions to help someone determine whether to file a fireworks complaint online at fireworksreport.com or by calling the non-emergency line (253-287-4455). In short, only complaints within the city limits of Gig Harbor or Puyallup should be called in. All others should be reported at fireworksreport.com. Reminder: Call 911 to report fires, serious injuries, or other emergencies!

ALT A decision tree maps questions to help someone determine whether to file a fireworks complaint online at fireworksreport.com or by calling the non-emergency line (253-287-4455). In short, only complaints within the city limits of Gig Harbor or Puyallup should be called in. All others should be reported at fireworksreport.com. Reminder: Call 911 to report fires, serious injuries, or other emergencies!

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South Sound 911 retweeted
City of Tacoma (@CityofTacoma) profile picture
City of Tacoma
@CityofTacoma27 Jun 2025
A very important PSA (Pup Service Announcement) from adoptable dogs at the @TacomaHumane Society and our first responders. Fireworks are fineable in #Tacoma up to $513 (that’s ruff)! Report violations to fireworksreport.com or (253) 287-4455. 9-1-1 is for emergencies only.
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April showers did not bring May flowers; rather, it brought us the highest call volumes so far this year. Last month, South Sound 911 telecommunicators and communication support officers received 69,492 calls and 410 texts to 911! #flowersinstead #weare911
Text on a blue background reads: MAY 2025, 69,492 Calls, 410 Texts to 911

ALT Text on a blue background reads: MAY 2025, 69,492 Calls, 410 Texts to 911

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This role requires a dynamic, highly credible, unifying leader who is committed to South Sound 911's success, is a strategic big-picture thinker, and one who will deliver the level of service that our community and partner agencies value. Apply by July 7: loom.ly/Y3s6UCQ
A collage of South Sound 911's work environment including a 911 call taker, the facility, dispatchers working, a fingerprinting session, servers and the communications center floor. Text reads: WE'RE HIRING! Executive Director. Apply by July 7.

ALT A collage of South Sound 911's work environment including a 911 call taker, the facility, dispatchers working, a fingerprinting session, servers and the communications center floor. Text reads: WE'RE HIRING! Executive Director. Apply by July 7.

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Our new Executive Director must be a proven leader, someone who will build trust, and set the standard for engaging with staff, board members, and our community. Come help shape the future of public safety at South Sound 911: loom.ly/Y3s6UCQ
A collage of South Sound 911's work environment including a 911 call taker, the facility, dispatchers working, a fingerprinting session, servers and the communications center floor. Text reads: WE'RE HIRING! Executive Director. Apply by July 7.

ALT A collage of South Sound 911's work environment including a 911 call taker, the facility, dispatchers working, a fingerprinting session, servers and the communications center floor. Text reads: WE'RE HIRING! Executive Director. Apply by July 7.

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They say April showers bring May flowers, but for us April brought 66,313 calls and 318 texts-to-911. Rain or shine, we're always here when you need us. Here’s hoping May brings more flowers than emergencies! #staysafe #themoreyouknow #weare911
APRIL 2025: 66,313 Calls 318 Texts to 911

ALT APRIL 2025: 66,313 Calls 318 Texts to 911

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South Sound 911 is hiring a Technical Services Director to lead the teams supporting the tech behind public safety. If you've got the technical chops and leadership skills to match, look no further than a career at South Sound 911! Apply by 5 p.m., May 23: loom.ly/7b-WaTA
WE'RE HIRING Technical Services Director $156,407-$190,113/yr Visit southsound911.org/careers for details

ALT WE'RE HIRING Technical Services Director $156,407-$190,113/yr Visit southsound911.org/careers for details

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Different situations, different numbers! Know when to call (or text) the right number -- from emergencies to mental health support and finding community resources. And, those of you within the Tacoma city limits also have access to 311 to request assistance with city services!
A graphic listing 911, 988, 211 and the South Sound 911 non-emergency line (253-287-4455) as resources.

ALT A graphic listing 911, 988, 211 and the South Sound 911 non-emergency line (253-287-4455) as resources.

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Last month, South Sound 911 telecommunicators and communication support officers received 66,763 calls and 334 texts-to-911. #themoreyouknow #weare911
A blued background photo of South Sound 911's communications center with text overlay: MAR 2025, 66,763 calls, 334 Texts to 911.

ALT A blued background photo of South Sound 911's communications center with text overlay: MAR 2025, 66,763 calls, 334 Texts to 911.

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It feels like call volumes are beginning to normalize post-COVID. Last month, South Sound 911 received 59,567 calls and another 375 texts-to-911. The last time call volumes were sub-60K was in February 2019, which was also a month before South Sound 911 launched text-to-911!
Image from South Sound 911 (@SouthSound911)
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