Southend Trading Standards is working to achieve a fair and safe trading environment and informed confident consumers.

Joined November 2016
Southend Trading Standards retweeted
Could a plug-in device really be the answer to lower energy bills? We tested 13 different devices from online marketplaces and found NONE of them could deliver the saving claimed: bit.ly/4y4KZjG What's worse, every one FAILED basic safety tests: bit.ly/4z8QIFJ
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Southend Trading Standards retweeted
💡 Outdoor extension leads aren’t the same as indoor ones. 🚫 Never leave plugs or sockets exposed to rain or damp areas. ✅ Use only IP-rated, weatherproof outdoor extensions. For advice on outdoor safety, watch the full video: bit.ly/46FSjXw #ElectricalSafety
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Southend Trading Standards retweeted
You have the legal right to a refund if: ➡️ you feel you were unfairly pressured into buying a product or service you didn't want ➡️ you were misled about the product or service you bought Our advice can help ⤵️ bit.ly/3jDveMA
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Southend Trading Standards retweeted
Why is RCD-protection so important? In this particular instance, when using outdoor electrical tools and equipment. A Residual Current Device (RCD) helps reduce the risk of electric shock when using electrical tools and equipment. Follow for more tips to stay safe this summer.
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☀️ Using a rechargeable handheld fan to cool down this summer? To stay cool and stay safe: ✅ Buy from reputable sellers ✅ Follow manufacturer's instructions ✅ Use the correct charger ✅ Watch for signs of overheating or battery damage ✅ Avoid prolonged exposure to high temperatures and direct sunlight Find more advice: oecd.org/en/about/projects/p… #StaySafeThisSummer #BuySafe
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Southend Trading Standards retweeted
Learn how to spot- stay safe from scams. Friends Against Scams app offers free, easy-to-follow training to help protect yourself & others from fraud. Download app today on App Store & Google Play to get started. linktr.ee/Friends_Against_Sc… #friendsagainstscams #scamaware #BrumTS
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Southend Trading Standards retweeted
Flight delayed or cancelled? We've got advice on what you're entitled to. You might be able to get compensation, or support such as food and drink or overnight accommodation. Find out more on our website:⤵️ bit.ly/4wIbgUZ
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Southend Trading Standards retweeted
⚠️ Stay safe and informed with our e-bike safety advice here: bit.ly/4wcsMj1 Together, we’re paving the way to a safer, greener future. Safety must be prioritised as we move towards #NetZero solutions.
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What difference did OPSS make this year? ✅ Tackled emerging product safety risks ✅Helped make online shopping safer ✅100,000+ businesses covered by Primary Authority partnerships ✅Proposed major product safety reforms Read our Delivery Report 2025/26: 🔗gov.uk/government/publicatio… #ProductSafety
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Southend Trading Standards retweeted
Before you head off on your travels... Our investigation uncovered even more dangerous travel adaptors. We tested them and all of them failed basic safety tests, with the worst offenders posing a risk of serious electric shock or worse... electrocution: bit.ly/45t4Nkz
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Southend Trading Standards retweeted
Booked a package holiday this summer? If you can't get to your destination because of natural disasters, like wild fires - you might be entitled to cancel it without a fee. Check your consumer rights ⤵️ bit.ly/3Txe6xl
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Packing a power bank for your summer holiday? Take a minute to check it hasn’t been recalled. Some portable chargers have been recalled due to a serious fire risk.  Product recalls: gov.uk/product-safety-alerts… #StaySafeThisSummer
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Southend Trading Standards retweeted
Want to learn how to protect yourself from fraud and scams? Download the Friends Against Scams app to access these resources and more! linktr.ee/Friends_Against_Sc… #friendsagainstscams #scamaware #BrumTS
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Southend Trading Standards retweeted
⚠️ Bought an electrical product abroad? Before you plug it in at home, make sure it’s safe for UK sockets. 🔌🇬🇧 🚫 Don’t use a travel adaptor for everyday use...they’re only for short-term or occasional use and can overheat or become loose over time. bit.ly/4yAQW9n
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Southend Trading Standards retweeted
⚠️🚴‍♂️ Many e-bike conversion kits sold on online marketplaces are incomplete or unsafe - and that puts you at risk. 🔥⚡ Our product safety engineer shares some tips and shows what an illegal conversion kit looks like... More advice: bit.ly/4b81qCZ
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Southend Trading Standards retweeted
⚠️⚡Never use indoor extension leads outdoors. ✅ Always choose weatherproof, outdoor-rated options. Use extension leads plugged into IP66-rated external sockets - these are sealed and waterproof, even in heavy rain. Stay safe this summer. #OutdoorSafety #SummerSafety
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Southend Trading Standards retweeted
Ever had an unexpected charge after parking in a private car park, and felt it was unfair? You always have the right to appeal for free. Watch our top tips to help you know what to do and avoid getting caught out.
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As online scams and cyber threats continue to increase, access to trusted information and support has never been more important. Find out more about staying safe online and where to seek help if you are affected by cybercrime: friendsagainstscams.org.uk/s…
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