We're StepChange, the UK's largest provider of free, online debt advice 24/7. Debt happens. Let's deal with it.

Leeds, England
Joined November 2009
Nearly half of younger StepChange clients surveyed weren't earning enough to cover essential costs. 44% had borrowed to pay rent or their mortgage. Some sobering findings from new @StepChange research with @BristolUni, funded by @NatWestGroup.
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Today we’re launching @StepChange’s new Impact and Partnerships directorate to colleagues, bringing together the teams I lead as Chief Impact Officer. A relentless focus on good, long-term client outcomes - and building partnerships to achieve them. 1/4
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We welcome @TheFCA taking action against providers that may not have people’s best interests at heart. People already struggling with debt cannot carry the burden of policing this market. Stronger protection and enforcement are essential.
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After a year-long sabbatical, I’m delighted to be back at @StepChange as Chief Impact Officer – bringing together funding and partnerships with policy, research, public affairs, media, marketing and brand. Get in touch to discuss working together to tackle problem debt.
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Fascinating day at @StepChange’s office, bringing together people across energy, regulation, financial services and the consumer sector to discuss debt and affordability. Big takeaway: energy debt is no longer just the aftermath of a price shock. It’s becoming structural. (1/7)
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Customer Service Advisor @StepChange in Chester Click: ow.ly/xYaQ50ZHJgA #ChesterJobs
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Huge congratulations to @StepChange on achieving Partner Plus Accreditation for its commitment to helping stop loan sharks.👏 The team is helping to spot the early signs of illegal lending and get borrowers the help they need. Full story: stoploansharks.co.uk/debt-ch… #stoploansharks
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It’s Debt Awareness Week and new figures from @StepChange remind us how many struggle in silence. That silence can give loan sharks an opportunity to step in. Stop Loan Sharks can help - 0300 555 2222 stoploansharks.co.uk #daw2026 #stoploansharksengland
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StepChange retweeted
Need debt advice? @StepChange is a charity that helps hundreds of thousands of people each year ❤️ They offer free advice, solutions, tools and resources if you're worried about money 💷 Get free advice you can trust. stepchange.org/how-we-help.a…
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.@StepChange helps people struggling with their debts to take back control of their finances & rebuild their lives. Today I met with StepChange’s CEO, Vikki Brownridge, to discuss how we can work together to help more people get the support they need.
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This #WellbeingWednesday, Simon Trevethick, Head of Communications at @StepChange, offers tried and tested routes to improving your #finances, dealing with #debt and setting yourself up for a future with less financial worry. Read more 👉 bit.ly/3Yi1pFE
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Is there an alternative to councils using bailiffs to recover unpaid bills? As part of our discussion on Politics North ⁦@VikkiBrownridge⁩ from ⁦@StepChange⁩ told us there are other things that councils could do before they bring in bailiffs #bbcpn
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Great to have our CEO @Muna_Yassin_ speak at #TISACONF2025 @uktisa this morning alongside such a great panel of women. Powerful discussion on financial education, additional vulnerabilities for black and minoritised communities & the pathway to longer term financial resilience.
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Great to meet with the brilliant @StepChange yesterday at conference!
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Great start to #LAB25.🌹 Lots of events on topics I’m passionate about, from bailiff regulation and financial inclusion to housebuilding, with a quick break to enjoy some of York’s finest chocolate. 🍫
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Congratulations to our customer @StepChange for being selected as a finalist in the upcoming 2025 @ecccsa_awards. They were recognised in the “Most Effective Improvement Initiative” category. Connect is proud to have been part of this journey!
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Worried about your debts?... Why not try @StepChange's 60-second debt test to check if you might need some support. And if you do, they can guide you through what you need to do next 👉 ow.ly/IqMI50WmS9n #debt #debtadvice #debtsolutions
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Our friends at @StepChange share their top tips for dealing with debt ⤵️ If you're struggling with debt, we can help. Visit our website or take a look at the resources at StepChange: stepchange.org.
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