Replying to @DreamMarvelous
Hi there, we're sorry to hear about this. Could you send us a ticket here with screeenshots so we can resolve this for you? streamlabs.com/support Thanks!
Replying to @exzacktlyy
Hi Zack,
Sorry to hear that you've been dropping frames since the latest update.
Our Support Team will be happy to help get this resolved for you whenever you're able to send us a ticket:
support.streamlabs.com/hc/enโฆ
Replying to @TeaHCGaming @streamlabs
Our team would have to collect additional information to know why Cloudbot disconnected from your channel. Please submit a ticket at streamlabs.com/support
Replying to @hunterox123
Thank you! No worries, our team will try to locate it and ask for additional information if needed
Replying to @hunterox123
Hey there! We're sorry to hear you're having issues with the program crashing. We'd like to help you get this resolved and prevent further crashes from your PC while streaming. So we can best assist you, please reach out to us here: streamlabs.com/support
Replying to @Haalieem @streamlabs
We're sorry to hear that you're experiencing issues. Our technical support team would love to investigate and figure out why this happens. Please submit a ticket so we can collect relevant information: streamlabs.com/support
Replying to @KaroshiDrop
Hi there, please reach out to our team here and we can take a look into it for you: streamlabs.com/support
Replying to @AlwaysFPS
Hi there! We'd be happy to take a look at this for you. Could you reach out to us here? streamlabs.com/support
Replying to @lxFORMIDABLExl @streamlabs
We're currently working on a fix for Cloudbot not turning off or on properly, please try again in a bit and the issue should be resolved soon! If it's not resolved within the next few hours, feel free to submit a ticket here streamlabs.com/support
Replying to @FrankoDaFranko @streamlabs
We would need to gather additional information to make sure we give an accurate answer. Please submit a ticket at streamlabs.com/support
Replying to @FrankoDaFranko @streamlabs
Hey! The best way to be updated about this would be to reach out to our team at streamlabs.com/support if you haven't already.
Replying to @RichJMoney
Hey there! Sorry to hear you're having an issue with our program. If you need further assistance in getting the program open, please reach out to us here: streamlabs.com/support
Replying to @NechedaX @streamlabs
We are aware of this issue and are working on a fix to release this week. Look out for an update for the mobile app to fix this functionality.
Replying to @JBuucky
Hey there! We're sorry to hear about the trouble you've had linking your Twitch account, and we are more than happy to look into this further. If you haven't already, please submit a ticket here so we can get the process started: support.streamlabs.com/hc/enโฆ
Replying to @CG5NATCH @streamlabs
Hey! This typically happens when there is a process that isn't shutting down all the way after closing the app. to fix this, the quickest way would be:
1. Restart your computer (and don't launch Streamlabs Desktop)
2. Go to Streamlabs.com and get a new installer for Streamlabs Desktop
3. Run the installer
4. Launch Streamlabs Desktop and go through the login process again (this time it should stick!)
If you're still having issues with this, please reach out to the team at streamlabs.com/support and we'd be happy to look into it.
Hey there, this is typically resolved by refreshing your connection between Streamlabs and Twitch. Here is a guide on how to do so streamlabs.com/content-hub/pโฆ. After refreshing you'll need to wait for new events to come through.
Replying to @fcdingmemories
Hey there! We recommend starting with the troubleshooting in this guide: streamlabs.com/content-hub/pโฆ, but if it's still not working, reach out to us directly via ticket so we can look into this further: streamlabs.com/support
Replying to @KODIECOLLINGS
Hey there! Could you reach out to our team here so we can look into this for you? Thanks! streamlabs.com/support
Replying to @Saint_Cathedral
Hey there! We'd love to help you out with this issue to get this resolved and hear the feedback about the latest update. So we can best assist you with this, please reach out to us here: streamlabs.com/support
Replying to @MarkstromTV @streamlabs
We're sorry to hear that, please reach out to us here streamlabs.com/support and we'd be happy to help sort this out with you!
