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Mark Silver

@SuccessFullBlog

Finding ways to ease #customer #retention and minimize #churn, with the help of the best in the business. Big fan of funny GIFs #customersuccess

 San Francisco, CA
successfull.walkme.com/
Joined January 2015
  • Tweets10.7K
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  • Followers330
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Photo by Mark Silver (@SuccessFullBlog)Photo by Mark Silver (@SuccessFullBlog)Photo by Mark Silver (@SuccessFullBlog)Photo by Mark Silver (@SuccessFullBlog)Photo by Mark Silver (@SuccessFullBlog)Photo by Mark Silver (@SuccessFullBlog)Photo by Mark Silver (@SuccessFullBlog)Photo by Mark Silver (@SuccessFullBlog)Photo by Mark Silver (@SuccessFullBlog)Photo by Mark Silver (@SuccessFullBlog)
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Boaz Amidor (@AmidorBoaz) profile picture
Boaz Amidor
@AmidorBoaz14 Nov 2016
If you could have any piece of information, however unbelievable, to make the perfect decision... hbr.org/2016/11/you-dont-nee… @maxwellelliot
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Boaz Amidor
@AmidorBoaz26 Sep 2016
Join @emiliadanzica @WalkMeInc at #collaborate2016 @goallbound teapawt.org/emiliadanzica/status/7…
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Amity (@GetAmity) profile picture
Amity@GetAmity1 Jun 2016
4 Lessons Kanye Taught Us About #Customer Happiness bit.ly/1TP5v36
Image from Amity (@GetAmity)
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Megan Wilson (@Wilson_UX) profile picture
Megan Wilson@Wilson_UX1 Jun 2016
What do time and success have in common? Find out here>> bit.ly/1Pjg24M #UX #customer
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David Skok (@BostonVC) profile picture
David Skok
@BostonVC10 May 2016
With #PulseConf2016 this week, I’m revisiting thoughts on managing #customersuccess to lower churn in #SaaS: buff.ly/1rEDzCy
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The Aha Moment for Customer Success: buff.ly/1SEEbxY via @catherineblckmr #CustomerSuccess #CSM
Image from Wootric by InMoment (@wootric)
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Totango (@Totango) profile picture
Totango@Totango18 Apr 2016
#CustomerSuccess is a philosophy! Let @alexbard @CampaignMonitor show you how: v.alue.co/1SjUN3V
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GTMnow (@GTMnow_) profile picture
GTMnow
@GTMnow_21 Apr 2016
How Sales Drives Customer Success - saleshacker.com/customer-suc… by @steli at @closeio #CustomerSuccess #B2Bsales
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5 Social Entrepreneurship Essentials - Entrepreneur dlvr.it/L6ZFWP
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Xtechnews (@Xtechnews) profile picture
Xtechnews@Xtechnews5 Apr 2016
What customer success managers actually do all day goo.gl/fb/KuTj3M #insider #clients #customersuccess #saas
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Gainsight (@GainsightHQ) profile picture
Gainsight@GainsightHQ24 Mar 2016
The right #customersuccess platform is essential for realizing the ROI of #CSM. 10 steps to consider before you buy: spr.ly/6013B91WZ
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WalkMe (@WalkMeInc) profile picture
WalkMe@WalkMeInc22 Mar 2016
Come #ExperienceWalkMe at #CSSummit16!
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David Lahey (@dlahey) profile picture
David Lahey@dlahey21 Mar 2016
Preparing for my #CSSummit16 speech, found this from 2015 on using #MyersBriggs to build a team at brighttalk.com/webcast/11105… #recruiting #CSM
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choyberg (@choyberg) profile picture
choyberg@choyberg17 Mar 2016
#csm lessons learned by Scott Massey !
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Totango (@Totango) profile picture
Totango@Totango1 Mar 2016
#CSM and #HR manage different types of on-boarding, but some tips can be great inspiration. Thanks @Jobvite v.alue.co/21ux69V
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Mark Silver retweeted
Wix (@Wix) profile picture
Wix
@Wix15 Feb 2016
Replying to @SuccessFullBlog
@SuccessFullBlog Awwww thanks Mark ☺
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The Customer Service Daily is out! paper.li/e-1452786080?editio… Stories via @K4Kats @elementthirty3 @SuccessFullBlog
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Bill Cushard (@billcush) profile picture
Bill Cushard@billcush12 Feb 2016
#CustomerSuccess Daily: paper.li/billcush/1410703206… #ChatCSM Stories via @clientsuccess @SuccessFullBlog @deenaheeger
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4 Ways Customer Onboarding Is the Secret to Startup Success entm.ag/1TE1Cfh by @IAmAaronAgius
4 Ways Customer Onboarding Is the Secret to Startup Success

4 Ways Customer Onboarding Is the Secret to Startup Success

Understanding the real value of customer onboarding is key for any business leader.

entrepreneur.com
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Nick Mehta (@nrmehta) profile picture
Nick Mehta
@nrmehta4 Feb 2016
Winston Churchill would have made for a good #customersuccess manager... teapawt.org/clatemask/status/69524… – at San Jose, CA
Clate Mask (@ClateMask) profile pictureClate Mask@ClateMask4 Feb 2016
"Success is walking from failure to failure with no loss of enthusiasm." - Winston Churchill #QuoteofTheDay
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