Accidentally paid @ringo_parking twice for the same session. Customer Service says speak to NCP.
NCP says speak to Ringo.
#CustomerService anyone?
Rapid results and ROI from #ITSM solution implemented properly by client and vendor :-)
Great example of how #ITSM can support internal and externally focused business operations xitter.cf/sunrisesoftware/status…
"In our world, failing to solve a customer issue could mean tens of thousands of people not receiving their pension – which would be catastrophic for everyone involved" - says @aquilaheywood. Sunrise #ITSM #Customer story sunrisesoftware.com/news/aqu…
A pleasure to support #iLinks. Informatics Merseyside group have always impressed with their #ITSM innovation and focus on customer experience. xitter.cf/iLinksInnovator/status…
REGISTER NOW - Join us @iLinksInnovator in #Liverpool on 5 July 2018 to celebrate 70 years of our NHS and showcase the impact changes in #technology #innovation are having on #healthcare #iLINKS18 #NHS70 ilinksmersey.nhs.uk/
Geoff Rees retweeted
Great #selfservice stats - and Utilita launched at over 50% uptake in week 1, Sunrise customers really showing how it's done! xitter.cf/SunriserTarnia/status/…
March #selfservice figures % of all logged tickets @BoroughofPoole 67.16% with self service live for 2 years @bournemouthbc 67.46% only live for 10 weeks! Amazing results congratulations 👏🏽@sunrisesoftware #itsm #CustomerSuccess
Geoff Rees retweeted
Well done to LTI's own AP for winning a WOW! Award. Great #customer #service. Again, very proud of the team. #uniofglos #celebratingsuccess @thewowawards xitter.cf/uniofglos/status/97902…
Congratulations these lovely members of staff who have all become @thewowawards winners today! They were recognised today for their excellent customer service (and for being generally awesome 😎) #celebratingstaff
Don't hear this mentioned enough tbh... xitter.cf/itSMFUK/status/9811771…
Our neighbours at SDI conference this year - good bunch of people xitter.cf/AirITLtd/status/978666…
Pleasant surprise to receive our two Finalists trophies from @sdi_institute this afternoon for Best Small Enterprise Managed Service Provider @AirServiceDesk and Service Desk Manager of the Year for Jamie Hissitt @Jamie_AirIT @ToddMcQuilkin
Geoff Rees retweeted
What better way to go live - cake, anyone? Congratulations to Karen and the team, we're looking forward to hearing much more of Utilita.
linkedin.com/pulse/9-month-s…
The inaugural Sunrise Masters took place in the office today - laughs, pizzas and prizes to the winners Dean and Katy. Good times.
