THE DOSSIER IS NOT THE PERSON.

THE CHART IS NOT THE PATIENT.

INFORMATION RARELY LEAKS UP.

THE BIGGER THE SYSTEM, THE NARROWER AND MORE SPECIALIZED THE INTERFACE WITH INDIVIDUALS.

TO THOSE WITHIN A SYSTEM THE OUTSIDE REALITY TENDS TO PALE AND DISAPPEAR.

A SYSTEM IS NO BETTER THAN ITS SENSORY ORGANS.

IF THE SYSTEM SAYS IT HAPPENED, IT HAPPENED.

IF IT DIDN'T HAPPEN ON CAMERA, IT DIDN'T HAPPEN.

IF IT ISN'T OFFICIAL, IT HASN'T HAPPENED.

THE REAL WORLD IS WHAT IS REPORTED TO THE SYSTEM.

THINGS ARE WHAT THEY ARE REPORTED TO BE.

THE NAME IS MOST EMPHATICALLY NOT THE THING.

IF DETROIT MAKES IT, IT MUST BE AN AUTOMOBILE.

THE LARGER THE SYSTEM, THE LESS VARIETY IN THE PRODUCT.

THE FUNCTION (OR PRODUCT) IS DEFINED BY THE SYSTEMS-OPERATIONS THAT OCCUR IN ITS PERFORMANCE OR MANUFACTURE.

THE SYSTEM ITSELF DOES NOT DO WHAT IT SAYS IT IS DOING.

PEOPLE IN SYSTEMS DO NOT DO WHAT THE SYSTEM SAYS THEY ARE DOING.

THE GHOST OF THE OLD SYSTEM CONTINUES TO HAUNT THE NEW.

THE OLD SYSTEM IS NOW THE NEW PROBLEM.

A TEMPORARY PATCH WILL VERY LIKELY BE PERMANENT.