Tabitha Dunn (@TabithaDunn) header
Tabitha Dunn (@TabithaDunn) profile picture

Happily married - Mom of an artist - Head of CX @Hitachi - passionate about what I do and life!

Bellevue, WA
Joined September 2008
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So true!
Customer experience isn’t about a survey, a tool, a training class, or a fleeting moment of empathy for a customer. It’s a holistic discipline, or a way of doing things, that embeds a customer mindset into the fabric of your culture. #cx #CustExp
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Which of my fellow #cx leaders are coming to #cxpa #USIE in Salt Lake City this year?
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An honor to participate with so many great CX leaders on the CX Luminaries podcast by Walker #cx walkerinfo.com/knowledge-cen…
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Loving #X4 @Qualtrics and Ryan’s keynote! @RyanQualtrics Thank you kicking it off in style 😃 #CX #XM
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So true! The data privacy and security aspects are a critical part of a best practice XM program. #CX #EX
Customer surveys used to be a harmless but powerful thing you could do to get closer to customers. Now, keeping responses secure is a big deal. Choose data collection tools wisely. Not all tools are equally secure. #CX #DataSecurity
As a long time CX leader, I love seeing @Qualtrics being added to our SAP capabilities. #CX
This is bigger than two great companies joining forces. This is an unequivocal statement: experience management is the future! I’m so honored that @SAP & @Qualtrics will lead the Experience Economy together! #XOdata xodata.com
Love this! This is what we believe too! teapawt.org/jeanniecw/status/99385…
Stay true. Listen, Learn and ACT. It's a long journey, so stick with it. Great customer experience keynote from Graham Tutton of @comcast at #CX2018 @CXPA_Assoc #CXPA #custexp #CX
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Graham telling it like it is in driving CX culture change at Comcast! #cxpa #CX2018
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Kicking off our local section @Concur and #TEDxSeattleWomen
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Happy #CXDay! ^jd
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The HUMAN experience - yay, Mika!! #CXDay #cxpa
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The juxtaposition of employee experience and customer experience on #CXDay #cxpa in the Seattle LNE.
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Hearts and bots - that's a cool #cx topic! #cxpa #cxday
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#CXPA #cxday We're kicking it off in Seattle!
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Tabitha Dunn retweeted
Very well said @susanwojcicki. YouTube CEO Susan Wojcicki responds to the controversial Google anti-diversity memo for.tn/2vkzQNX
What a pleasure to be with a group of talented leaders and future leaders. Thanks @SAPiXp #makeyourmark teapawt.org/sapixp/status/88819979… – at Bellevue, WA
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It was a pleasure to be interviewed on the idea of how you can use CX best practices to help you with your career de…lnkd.in/gmNqgWk
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