Great conversation among our guests at #tapintotechsping We shared examples and methodology of how user driven innovation can increase the likelihood of "getting it right" for our patients and our front-line staff @Baystate_Health

@jessyejoyce, Baystate's Innovation Strategy Manager talks about how there’s a science to identifying the right initiatives to pursue, and how to design services and solutions in healthcare that will capture the hearts and minds of both patients and employees #tapintotechspring

@TechSpringMA is using human centered design to improve the patient experience at @Baystate_Health #tapintotechspring

Human Centered Design is a superpower that an organization can use to tell a story of how customers & staff experience their enterprise (in a scientific/methodical way).This lets leaders develop strategies & make decisions from a place of true empathy and understanding @JMac1029

#designthinking is a process used to solve complex problems. However, unlike other approaches, such as quality improvement or process analysis, design thinking is multi-dimensional, iterative and human-centered. #tapintotechspring

#tapintotechspring #63 has kicked off! @JMac1029 and Jessye Chalmers lead a conversation about #designthinking and what happens when customers innovate for you?

There’s a science to identifying the right initiatives to pursue, and how to design services and solutions that will capture the hearts and minds of both patients and employees. Join us on 2/3 @ 5pm "When your customers innovate for you" #tapintotechspring

#tapintotechspring Thursday, Feb 13, 5-8pm (Live stream here at 6pm) Uncovering Truth, Insight & Innovation #designthinking JOIN US!

Tune in: Healthcare is Hard: a Podcast about healthcare transformation through the lens of leaders across our industry. Discussions with executives & policy advisors dive deep into the pressing challenges that come with changing how we care for people. dhis.net/healthcare-is-hard-…

Remote healthcare models and telemedicine models are becoming a reality. Investors are supporting startups in this field. #tapintotechspring

Interesting poll: Who would you trust with your complete medical record? It's becoming digital. Apple? Google? Amazon? #tapintotechspring

Full house at #tapintotechspring

What do we see as the challenges in the models of healthcare and the investments needed? The way patients interact with their PCP's is definitely changing. Disruption is on the horizon. #tapintotechspring

@Joe_Diver_, @Baystate_Health's Director of Digital Transformation leads our conversation at #tapintotechspring this evening to discuss how investors put their money where they think the future is going to be. #healthcareinvesting

Honored to have @LRVHealth's Tripp Peake with us at #tapintotechspring as our guest presenter. LRVHealth is one of the leading healthcare venture investors in the country. Discussing Healthcare Automation, Remote Healthcare, Telehealth, Fee for Service & Value Based Care.