Many businesses have been forced to work from home in the Covid-19 era. Telebroad’s response? Our softphone windows app

Alerts provide real time notifications of queue conditions that may require direct action from an administrator.

If they love our service, you should too!

Ever wanted to be able to scroll through your office phone call history on your mobile? With TeleConsole it’s just what u can do!

Pleasure! It’s Simply pleasure, to manage a call center using our ACD Panel! - see other posts for much of the advantages. . . . #telebroad #teleconsole #pbx #commercial #office #business #phone #phone-system #cloudcommunications #communication #secretary

Save your files, voicemails and recordings on our TeleConsole app!

Automated call management For administrators, the ACD panel is an indispensable tool for overseeing a call center operation. The ACD Panel monitors all live calls and can control agent's behavior while handling unanswered calls waiting in queue.

We don’t bother with long-term contracts or commitments, hefty installation fees, or farming out our customer service because we’re confident in our system and our people. Our customers trust our service and never have to worry about fine print, or extra, unexplained fees.

Distribute 'on hold' calls to agents located anywhere in the world with a simple drag and drop functionality right on the panel's screen.

Telebroad offers music on hold with every calling package and the option of Multiple Hold Music for different departments or phone numbers. This is ideal for companies serving different sets of clients but any company would benefit from this personalized calling experience.

Different caller ID’s? Not a problem! Switch around and select witch if your members should appear on the caller ID.

Real-Time Intelligence Access real-time intelligence to instantly identify and resolve issues with bottlenecks, response times, productivity, and overflow.

Telebroad's PBX system has the flexibility of Multiple Phone Numbers that can stand on their own or get automatically routed to your main number, you can determine which media generated the greatest response, adjusting your advertising budget accordingly.

At Telebroad, we work with you to create a customized system that includes any of the features your business needs, and no, we don’t have any activation fees .

Happy Independence Day! 🇱🇷🇱🇷🇱🇷

Talk about setting customization? You gotta check out our setting options! .

How many calls? How long are taking calls? Missed calls? Who covered what? Get everything in a exact report!

the consumers who preferred speaking with representatives by phone, 74% said it was because they were more likely to be understood. Other reasons for preferring telephone communication included the desire to speak with a human, faster results, and no-pre-written responses.

Send and receive SMS message through our “TeleConsole App” - will be delivered from your Telebroad business SMS number

Monitor account activity and know what your employees are doing in real time to ensure optimal responsiveness to clients. You can even provide employees with audio guidance or completely take over conversations when needed.