Utility providers should communicate planned service interruptions whenever possible, giving customers time to prepare. #ourja #weregulate

The OUR is renewing its call for stronger coordination and planning across the water sector. Learn more in this week’s ITO: bit.ly/ITOMorePlanningForJAW… #TheOURJa #WeRegulate

Read our latest OUR Digest article exploring the data protection imperatives for regulators, consumers and utility providers.✍🏽 By Naomi Watkins, Legal Counsel, OUR Read it now: bit.ly/utilityndataprivacy #WeRegulate #theOURJa

We're reviewing our website and we want to hear from you. Your feedback will help shape a better online experience with us. ​ Take the survey: bit.ly/OURWebNeedsAssessment #theOURja #weregulate

The energy landscape is changing. Electricity tariffs must evolve with it.​ Discover why designing fair retail tariffs for prosumers matters for all consumers here: bit.ly/RLBeyondKilowattHour ​ #theOURja #weregulate

The OUR has received a tariff application from the NWC for the period 2026/27–2030/31. The submission will now undergo the OUR’s review process. Read more: bit.ly/OURReceivesNWCApplica… #theourja #weregulate

Episode 1 of the OUR Chat Podcast is here! Tune in as we discuss Consumer Power with CACU Chair Yasmin Chong! Listen Here: bit.ly/CACUBeyondtheAwards #OURChatPodcast #ourja #weregulate

Here’s what you can expect from Season 4 of the OUR Chat Podcast! 🎙️ Insightful conversations, useful tips, and deep dives into everything you need to know about Jamaica’s utility sector. 🔥 🎧 Listen, learn, and enjoy!

Today, we celebrate Jamaica’s National Heroes and the enduring values of courage, unity and service that continue to guide our nation.​ #theOURja #weregulate

Wondering what's in store for Season 4 of the OURChat Podcast? Visit our TikTok page for an exclusive sneak peek at the conversations, topics, and guests coming your way this season. 🎙️🔥The countdown is on. Listen now: bit.ly/OURChatPodcast #OURChatPodcast #ourja #weregulate

For Alicia Tucker the 2025 Utility Customer Service Distinction Award, was a meaningful acknowledgement of the work being done to improve the customer experience and a reminder to keep upholding that standard. Visit our.org.jm for more. #CACUJamaica #PickYuhProvider

What should I do if my service provider can’t get through to me because I am busy? This week’s Ask Lorna helps a frustrated customer. Watch now: bit.ly/AskLornaTooBusyToAnsw…​ #TheOURJa #WeRegulate

Your data matters. Learn why security, and responsible data handling are critical for utility consumers in our latest OUR Digest article by Naomi Watkins, Legal Officer. Read it now: bit.ly/TheOURDigest #WeRegulate #theOURJa

🎙️ The new season of the OURChat Podcast is turning up the tempo! 🔥​ Join hosts Nicole Morgan-McKain and Thereaconn Brown for new guests, real conversations, and topics that matter to you.​ 📅 Premieres October 20​ #WeRegulate #theOURJa

For Marlon Williams of Digicel, the 2024 Utility Customer Service Distinction Award recognised the effort utility workers make every day to support the people they serve, including his own response to a customer following Hurricane Beryl. Visit our.org.jm for more.

For JPS, the 2025 Utility Provider of the Year Award reflected a commitment to safe, reliable and cost-effective service, especially during a year marked by the impact of Hurricane Melissa. Hugh Grant, President and CEO of JPS, shares why the award was meaningful. @cacujamaica

For Delano Williams and the National Water Commission, the Utility Customer Service Distinction Award became a benchmark for continued improvement. Visit our.org.jm to learn more about the 2026 Annual Utility Customer Service Awards. #CACUJamaica #PickYuhProvider

Hurricanes are unavoidable. Extended outages don't have to be.​ This week's Regulatory Lens explores how parametric insurance can help utility companies access funds faster after a disaster, supporting restoration. Read More: bit.ly/RegulatoryLens​ #theOURja #weregulate

What is it? How does it work? How do I vote? 🤔 The Utility Provider of the Year Award recognises utility providers delivering strong customer experiences through quality service, reliability, fairness and innovation. Vote now! bit.ly/CACUPickYuhProvider20… #CACUJa #PickYuhProvider

We’re gearing up, are you ready? Season 4 of the OUR Chat Podcast comes to you October 20 and it will be perfect… Producer’s Orders!​ Tune In: bit.ly/OURChatPodcast #OURChatPodcast #ourja #weregulate