The I.T. Help Desk (@UnHelpDesk) header
The I.T. Help Desk (@UnHelpDesk) profile picture

Shedding light on the inside workings of a full service I.T. Department...one damned help desk ticket at a time. it/I.T.

Joined October 2016
Caller: “can I get a new password, the one you gave earlier rhymes with my old one and also my outlook has stopped working. Also I’d like a new keyboard with one of those mouse balls in the middle.” Helpdesk:
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Seriously? That team gets a 6 month celebration? What are they even celebrating? “Oh we sent 430 pointless tickets to the help desk last year” Get bent
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I can’t think of a single thing…ever…that’s caused more chaos than this. This is y2k big in the help desk world.
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I know there isn’t much these days everyone can agree on. But I think we all get onboard with thanking those who made the ultimate sacrifice so we could choose and have the right to mute those who feel the need to remind us to go vote today. Also, don’t forget to vote.
Ahh the old “lets just blame the network so we can go to lunch” trick. Your time is coming, dev team.
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There’s no warning label on an @McDonalds spicy crispy chicken sandwich app that says “Caution: spicy sauce should not be rubbed in your eyes before trying to unscrew the tiny screws on the back of a laptop”
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I have millions of dollars worth of network equipment, software subscriptions and general technological marvels at my fingertips everyday. I also have a can of easy cheese, and I’m still perplexed with how it works.
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I am so sorry for this… What do you call an I.T. Instructor that is attracted to their students?
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