Welcome to the official @WBGames Customer Support page on X. If you would like assistance, please tag us, message us, or visit our website.

Joined February 2017
Thank you for following WB Games Support! We're here to help. When contacting us please include: -The name of the game you need help with -The platform you are playing on (PlayStation®5, Xbox Series X|S, PC, Steam Deck, Nintendo Switch™, Android, iOS, etc.) -Any support ticket or help request numbers if you contacted us previously. -A clear description of the issue you are having. For account related issues, send us a DM. You can also find self-help resources at support.wbgames.com
55
33
2
644
44,970
WB Games Support retweeted
We’re aware that matchmaking is currently not working as intended for MK11 on Steam. Our team is aware of the issue, and we’ll share an update as soon as we have more information on when service will be restored.
44
28
2
390
39,617
WB Games Support retweeted
We are investigating several live issues including the Complete All Daily Trials task and low performance in the new Khaosuem. The known issues list has been posted to Announcements in the MK Mobile Discord: go.wbgames.com/MKM_Discord_I… Thank you for your patience and understanding.
42
20
1
272
16,665
WB Games Support retweeted
Heads up Kombatants! Mortal Kombat 11 will be offline Tuesday October 13th from 5am ct to 6am ct
90
74
32
1,419
106,402
WB Games Support retweeted
Check out Update 6.8 Patch Notes for #Injustice2Mobile before the update officially drops! This update includes TWO new characters, new Injustice Passes, special lanterns events, and more! go.wbgames.com/INJ2mReleaseN…
11
35
5
480
16,151
WB Games Support retweeted
Get ready, Heroes! A lanterns celebration begins tomorrow in #Injustice2Mobile. Please prepare for a maintenance break starting around 5am CST / 11am UTC on September 23 as we prepare for Update 6.8!
18
63
7
894
26,140
Learn more about connecting your DC Universe Infinite account here: go.wbgames.com/DCUI_AccountC…
Make room in your Batcaves, DCUI Subscribers! 🦇 Connect your DC Universe Infinite account and your Warner Bros. Games account to claim new Batcave Props! Premium DCUI subscribers (standard or ultra) get both props for connecting. Select regions only. Check out the FAQ for more info: go.wbgames.com/DCUI_AccountC…
1
2
8
3,390
Release timing details here!⬇️
LEGO® Batman™: Legacy of the Dark Knight, as well as the new Mayhem Collection DLC for Deluxe Edition owners, will launch for Nintendo Switch™ 2 at 6pm HST/8pm AKDT/9pm PDT/10pm MDT/11pm CDT on Thursday, September 17 and 12am EDT on Friday, September 18 for North America, and on a rolling midnight basis for all other regions. The Mayhem Collection DLC will become available to Deluxe Edition and Deluxe Edition Upgrade owners on all other platforms at 8am PDT on September 18. #LEGOBatmanGame
1
1
8
4,095
LEGO® Batman™: Legacy of the Dark Knight, as well as the new Mayhem Collection DLC for Deluxe Edition owners, will launch for Nintendo Switch™ 2 at 6pm HST/8pm AKDT/9pm PDT/10pm MDT/11pm CDT on Thursday, September 17 and 12am EDT on Friday, September 18 for North America, and on a rolling midnight basis for all other regions. The Mayhem Collection DLC will become available to Deluxe Edition and Deluxe Edition Upgrade owners on all other platforms at 8am PDT on September 18. #LEGOBatmanGame
48
80
15
846
61,138
Make room in your Batcaves, DCUI Subscribers! 🦇 Connect your DC Universe Infinite account and your Warner Bros. Games account to claim new Batcave Props! Premium DCUI subscribers (standard or ultra) get both props for connecting. Select regions only. Check out the FAQ for more info: go.wbgames.com/DCUI_AccountC…
33
70
4
713
32,107
Been wanting to make content for #LEGOBatmanGame on Nintendo Switch 2? Well, it's time to cause mayhem and show off your high scores! Apply to be a part of our #LEGOBatmanGame Creator Engagement Hub! Applications currently open for creators in the US and Canada only. go.wbgames.com/CreatorEngage…
7
19
2
173
15,797
WB Games Support retweeted
Great news, everyone! Engineering has confirmed mitigation. Signing in or creating an account should be back to normal now. We appreciate the heads-up — keep them coming if anything else pops up.
We are aware that some users are encountering errors when attempting to sign in or create an account. Thank you for your patience while we investigate this issue. We'll update as soon as we have more — keep an eye on support.xbox.com.
233
247
27
3,818
332,657
WB Games Support retweeted
Come yap with us, puddin’! Join the official TT Games Discord Community to learn more about us and our games: discord.gg/ttgames #LEGOBatmanGame
5
45
2
554
17,772
Your Batcave deserves a heroic gaming set up. 🎮 Watch participating streams September 12-27 to claim Twitch Drops for #LEGOBatmanGame, and tune into the DC Official Twitch channel to claim exclusive Drops September 1-19! More details here: go.wbgames.com/LEGOBatmanGam…
16
147
4
1,230
47,918
Become a dragonrider expert with our Dragon Guides: go.wbgames.com/dragon-pit-gu… 📜 Explore detailed stats, uncover dragon lore, and learn what makes each dragon unique. From novice rider to seasoned maester, your path starts with knowledge! #GOTDragonfire #HOTD
3
7
99
3,367
Being bad never felt so good! ♦️🃏The Mayhem Collection DLC drops for the LEGO® Batman™: Legacy of the Dark Knight Deluxe Edition and Deluxe Edition Upgrade September 18. Tune in to the @IGN Gamescom Studio Day 1 at 6am PT on August 26 for the full trailer. #LEGOBatmanGame
91
641
53
5,590
328,484
WB Games Support retweeted
The emerald light is growing stronger in Injustice 2! Login to get free rewards and stream #Lanterns on HBO Max TONIGHT! #INJ2mobile
12
25
2
381
21,221
Have you enabled [Console Sharing and Offline Play] on your PS5? Once enabled, other users on the same console will be able to use your purchased content and some PlayStation Plus benefits! 💡About Console Sharing and Offline Play playstation.com/support/acco…
118
27
2
175
43,757
Follow our social pages to stay up to date on the latest Dragonfire news and gain access to exclusive rewards each month!​‌ Use this month's code VALYRIANLEGACY to claim: go.wbgames.com/gotdragonfire… 💎 500 Runic Fragments 🪙 50 Gold Redeem by 11:59 PM ET on August 31. #GOTDragonfire #HOTD
12
4
33
5,417
WB Games Support retweeted
Good news! The XBOX Store purchase issues on PC have been resolved. Thanks so much for your patience—feel free to jump back in, and let us know if you notice anything unusual. For updates, please follow along here or on msft.it/6016aD8hw
We’re aware some players are having trouble making purchases in the XBOX Store on PC. Our team is investigating and working to get things back to normal as soon as possible. For updates, please follow along here or on msft.it/6014aD67u
48
42
1
699
148,721
WB Games Support retweeted
We've heard back from our teams: The previously reported Xbox service connection issue should now be mitigated. Thank you for your patience while we addressed this issue.
We are aware that some users are encountering errors when attempting to connect to Xbox services and features. Our engineers are actively working to mitigate the issue. We'll update as soon as we have more — keep an eye on msft.it/6013vAWJZ.
375
119
20
1,648
504,051