Patient Experience & Engagement Team at Wrightington, Wigan & Leigh NHS FT listening to our patients, supporting staff to drive excellence in care & experience.

Wigan, England
Joined March 2023
Ending #VolunteersWeek with a BIG thank-you to all our fabulous volunteers and to all our staff who support them. Have a great weekend, everyone! 💛
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Our Help Desk Volunteer, Richard finds volunteering ‘a really rewarding experience, as you are helping between 150-200 visitors to the hospital find their way around.’ He recommends it 'to anyone who enjoys meeting and helping people and enjoys a free cup of coffee each shift.’
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Our LEP Volunteer, Debra says: “I find my work with WWL very rewarding. Lending a positive voice to help the community get better care on the NHS. You can do the same, no matter the skill you have, you can make a change for the better.” #volunteersweek
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#ThrowbackThursday to our amazing LEP Volunteer, Jessie @otistic_cic who was a finalist for Volunteer Champion of the Year in last year’s @GMchampions2025 for her phenomenal work in improving our ED for our neorodivergent patients. Thank you, Jessie! #volunteersweek
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Thank you to those who attended @NadiBoussi's lightening learning session on our "Grow Our Own Staff Volunteer programme." Working with @VicKEYxSs, this programme has enabled staff to gain experience in a clinical area even move into a paid healthcare support worker role at WWL.
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Huge congratulations to our Chaplaincy Volunteer, Nicki Colyer who has now become Assistant Chaplain! “I have loved the welcome and values at both the Chaplaincy team and the hospital sites, so was thrilled when I was accepted for this new role.” @chaplainWWL #volunteersweek
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Our Chaplaincy Volunteers like Bernard provide spiritual, religious & pastoral support to our patients: “It helps me become a more attentive listener & gives me a profound sense of purpose, knowing I’ve made a difference. I often receive far more than I give." @chaplainWWL
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One of our longest-serving Ward Volunteers, Helen was given some beautiful flowers today by her ward team as a thank-you for everything she does for them and our patients. She is a ray of sunshine and always has a big smile on her face. 😊 Thank you, Helen! #volunteersweek
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Ward staff say 'Mary is the best volunteer in the world' 🌎 and Mary says she loves to help and chat to people! #volunteersweek
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Our Assisted Feeding Ward Volunteer, Aleesha dreams of becoming a surgeon. “Volunteering for me has taught me empathy at such a deep level, especially through something as simple, yet personal, as assisted feeding.” Thank you @DonnaHe1112 & Astley Ward team also! #volunteersweek
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Volunteering is one of the most enriching and rewarding experiences you will ever have. Here volunteers, Neel and Veronika tell their stories: x.com/WWLNHS/status/17975920… #volunteersweek
We celebrate many things at WWL and one of those things is our incredible volunteers!💫 This #VolunteersWeek we're celebrating the 40th anniversary💙 Thank you to all our volunteers at WWL, you are a credit to our Trust. 🎥Full video on our Facebook: facebook.com/WWLNHS
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What do you love most about volunteering?
0%Helping people
0%Meeting people
0%Learning new skills
0 votes • Final results
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We have 300 #volunteers who dedicate their free time to supporting our patients! We will be sharing different stories throughout the week, so keep an eye out! #volunteersweek
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It’s Volunteers’ Week and time to celebrate all things #volunteering. Join us in thanking over 300 wonderful volunteers across WWL! #VolunteersWeek @whospitalradio
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#WellDoneWednesday to Ward D, Maternity, CCU & Antenatal! 👏👏👏 @WWLNHS @k_mantron
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It's Volunteers' Week! Less than one week to go! 💛 #nhsvolunteers #volunteersweek
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The Patient Experience Team all ready for the marketplace at Wigan & Leigh college for International Nurses and Midwives Day!
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Another brilliant art session 👏 @sarahkehoe88 @melaniejaynepi1 @k_mantron
Thank you to @SwinleyWard staff for hosting Art Club last month.💜 Thank you too, @Melanie0985 for all your help and support. The patients had a brilliant time creating Cherry Blossom artworks. 💜🙏💜 @WWLNHS @WWLPatientExp @k_mantron @melaniejaynepi1 @max_mcallister8
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#WellDoneWednesday to Same Day Emergency Care, Winstanley Ward, Coronary Care & Maternity Ward! 👏👏👏 @WWLNHS @k_mantron
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WWLPatientExperience retweeted
Thank you to everyone working across the NHS this bank holiday! 💙 To the public, if you need medical help today, use NHS 111, or for a serious or life-threatening emergency, call 999.
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