@Morrisons tonight I made my 118th call to TRY to speak to customer services about an incomplete & overcharged order delivered a week ago. No response via twitter, Facebook, email - by phone is impossible as you can see after 118 attempts & 7 dropped calls. You are a disgrace!
From 09/03 @Sofology @SofologyHelp have taken me to hell - unhelpful and contradictory advisors. After sales support - non existent. To my colleagues in NHS thinking about buying from Sofology as they flaunt 5% discount to us - DO NOT USE THIS COMPANY!
Customer service and after sales support is non existent! Delivery drivers damaged our sofas and we are still no further forward after 4 months!
@Sofology nightmare company - if anyone is considering spending money on a leather sofa - AVOID Sofology at all costs
So after a week+ of speaking to various advisors and more contradicting advice than you can shake a stick at, I’m no further forward! Never in my life have I known such incompetence and lack of customer care!
I am going to lose 6 stones in weight for Cancer Research UK. Please #sponsorme on @JustGiving & RT. Thanks! justgiving.com/GillJarvis67?…