Worcester 311 is your one-stop resource for all non-emergency questions and information. Call 311 or visit https://xitter.cf/t.co/lvbmzxiD47.
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ALT This is a graphic that includes a photo of a person monitoring a culvert and text saying People Power Water.
ALT This is a graphic with an image that includes yellow City of Worcester trash bags and green recycling bins. This also includes text that states: Trash and recycling will not be picked up on Monday, Oct. 12, due to Indigenous Peoples’ Day/Columbus Day. This will result in a delay by one day.
ALT Graphic with text stating: Demolition work as part of the ongoing preservation and rehabilitation of the Ararat Street Bridge over I-190 will take place on Tuesday, Sept. 29 from 7 p.m. – 5 a.m. During this time, Frontage Road South between West Mountain Street and I-190 southbound Exit 2 towards Ararat Street will be detoured. Please follow all detour signage. A single travel lane westbound will remain open over the Ararat Street Bridge while the detour is in effect.
ALT Graphic with text saying: Storm Cleanup Swipe to Learn More
ALT Graphic with text saying: Do: - Drop off leaves and small twigs at one of the three yard waste drop-off sites. - Drop off any large branches and loose brush at the 1065 Millbury St. location only. Make sure any large branches are no larger than eight feet in length and eight inches in diameter. - Make sure any loose brush is secured and/or covered while transporting it to the drop off site. - Report any debris that is blocking a public way to Worcester 311. - Report any downed or tangled wires to National Grid
ALT Graphic with text saying: Don’t: - Report any debris on private property. That debris is the responsibility of the property owner. - Place private debris in public areas. Yard Waste Drop-Off Sites: - 1065 Millbury St. Wednesdays 8:30 a.m. - 7 p.m. Fridays 8:30 a.m. - 3 p.m. Saturdays & Sundays 9 a.m. - 5 p.m. - 300 Chandler St. Wednesdays 8:30 a.m. - 3 p.m. Saturdays 9 a.m. - 5 p.m. - 299 Clark St. Wednesdays 8:30 a.m. - 3 p.m. Saturdays 9 a.m. - 5 p.m.
ALT This is a graphic with yellow trash bags and green recycling bins with text saying: Trash & Recycling Announcement Trash and recycling will not be picked up on Monday, September 7, due to Labor Day. The holiday will result in a delay by one day.
ALT This is a graphic with mosquitos and text saying: Please be advised the Central Massachusetts Mosquito Control Project will be re-treating a trap site where West Nile Virus was detected in mosquitoes again. Truck mounted spraying is expected to be conducted only within Rural Cemetery (180 Grove St.) tomorrow, Thursday Aug. 27 after it closes.
ALT This is a graphic with text saying: Notice Please be advised that buildings around the city may be experiencing discolored water this afternoon due to minor damage to two water mains. Repairs are currently underway, and water is expected to return to normal this evening.
ALT This is a graphic with an image of a Spotted Lanternfly and text saying: Have you seen a spotted lanternfly? The city has received an uptick of reports and encourages all residents to report any sightings to: massnrc.org/pests/slfreport.aspx
ALT Graphic with text saying: We are hiring! Worcester 311 Customer Service Representative Department of Emergency Communications & Management Apply now: worcesterma.gov/jobs
ALT Graphic with text stating: Announcement The Yard Waste Drop-Off site located at 300 Chandler Street will be closed on Saturday, August 15, for an event. The 1065 Millbury Street and 299 Clark Street Drop-Off sites will be open, and residents are asked to bring their yard waste to these locations.
ALT This is a graphic with text stating: Household Hazardous Waste Day What's acceptable, what's not acceptable, and how to schedule an appointment. Date: Wednesday, Sept. 2, 9 a.m. - 12 p.m. Location: Residential Drop-Off Center, 1065 Millbury St.
ALT This is a graphic with text saying: What's Acceptable: Car-Related Materials - Waste fuels (NO MOTOR OIL), kerosene, gasoline, engine degreaser, carburetor cleaner, brake fluid, car wax, & polishes, and antifreeze. Household Materials - Rubber cement, airplane glue, fiberglass resins, photo chemicals, chemistry sets, furniture polish, floor & metal polishes, oven, toilet, & drain cleaners, rug & upholstery cleaners, spot remover, septic tank degreasers, swimming pool chemicals, aerosol cans (NOT EMPTY; dispose of empty cans in yellow municipal trash bag). Lawn & Garden Materials - Poisons, insecticides, fungicides, chemical fertilizers, weed killer, mothballs, no-pest strips, flea powder, driveway sealer, & charcoal lighter fluid. Oil-Based Paint Materials: Oil-based paints, stains & varnishes (NO LATEX PAINT), paint thinner, solvents & strippers, wood preservatives, solvent adhesives, & roofing tar.
ALT This is a graphic with text saying What's Not Acceptable: Latex paint, empty containers, waste motor oil, smoke detectors, commercial or industrial wastes from businesses or contractors. Ammunition, fireworks, explosives, household batteries (A, AA, C, and D), prescription medicines, pesticides containing 2-4-5T. Silvex, Penta brand wood preservatives, radioactive wastes, tires, asbestos, compressed gas cylinders (propane tanks), infectious & biological wastes, & shock sensitive materials. Designated Sharps Containers are the best places to dispose of sharps. They are marked with the universal biohazard warning symbol. To find designated container locations visit: tinyurl.com/HHWD25
ALT his is a graphic of the City of Worcester's Household Hazardous Waste Day page on the website with text saying: Residents are required to schedule an appointment, to book an appointment visit: tinyurl.com/HHWD25
ALT Graphic with text saying: Announcement: Coes Reservoir Closure Swipe to Learn More
ALT Graphic with text saying: The city’s Department of Sustainability and Resilience has determined there is a presence of cyanobacteria at Coes Reservoir in densities that exceed the recreational public health threshold and therefore may contain toxins harmful to humans and pets. All persons should stay out of the water, discontinue boat use and fishing, and keep pets out of the water until further notice. For questions, please call the Department of Sustainability and Resilience at 508-799-8324 or visit worcesterma.gov/BlueSpace
ALT Graphic with text saying: Bulk Waste Drop-Off Announcement All bulk waste fees have been waived for the month of August. Appointments are still required. To schedule an appointment, visit the city’s website or call 508-929-1300. There will be a limit of 5 items per appointment. Book an appointment: worcesterma.gov/trash-recycling/residential-drop-off-center/bulk-waste-disposal
ALT Graphic with text saying: West Nile Virus detected in Worcester ______________________________________ Detectan el virus del Nilo Occidental en Worcester
ALT Graphic with text saying: Streets where mosquito spraying will occur: Agate Avenue Alvarado Avenue Anna Street Ayrshire Road Coburn Avenue Dallas Street Hamilton Street Lake View Street Locust Avenue Maverick Road Mink Circle Nonquit Street Othello Road Palisades Street Sherbrook Avenue Torkelson Road Touraine Street Woodrow Street
ALT Graphic with text saying: If your street is being sprayed: Close street-facing windows and turn off any “outside air” settings on air conditioners. Keep pets inside between sunset and midnight, and do not let children play near or behind truck-mounted applicators when they are in use. Remain inside during the application and for 15-20 minutes afterwards. Wash off any vegetables from home gardens after spraying and before consuming them.
ALT Graphic with text saying: Practice the 5 Ds: DRESS in long sleeves and pants when possible. Cover up during periods of mosquito activity. DEET is an effective insect repellent. Always follow label instructions. DAWN & DUSK are mosquitoes' most active periods. DRAIN water from containers weekly. Avoid standing water, such as rain collecting in open bins, buckets, or toys.
ALT This is a graphic with text say: Household Hazardous Waste Day. What's acceptable, what's not acceptable, and how to schedule an appointment. Date: Saturday, July 18, 9 a.m. - 12 p.m. Location: Residential Drop-Off Center, 1064 Millbury Street.
ALT This is a graphic with text saying: What's Acceptable: Car-Related Materials - Waste fuels (NO MOTOR OIL), kerosene, gasoline, engine degreaser, carburetor cleaner, brake fluid, car wax, & polishes, and antifreeze. Household Materials - Rubber cement, airplane glue, fiberglass resins, photo chemicals, chemistry sets, furniture polish, floor & metal polishes, oven, toilet, & drain cleaners, rug & upholstery cleaners, spot remover, septic tank degreasers, swimming pool chemicals, aerosol cans (NOT EMPTY; dispose of empty cans in yellow municipal trash bag). Lawn & Garden Materials - Poisons, insecticides, fungicides, chemical fertilizers, weed killer, mothballs, no-pest strips, flea powder, driveway sealer, & charcoal lighter fluid. Oil-Based Paint Materials: Oil-based paints, stains & varnishes (NO LATEX PAINT), paint thinner, solvents & strippers, wood preservatives, solvent adhesives, & roofing tar.
ALT This is a graphic with text saying What's Not Acceptable: Latex paint, empty containers, waste motor oil, smoke detectors, commercial or industrial wastes from businesses or contractors. Ammunition, fireworks, explosives, household batteries (A, AA, C, and D), prescription medicines, pesticides containing 2-4-5T. Silvex, Penta brand wood preservatives, radioactive wastes, tires, asbestos, compressed gas cylinders (propane tanks), infectious & biological wastes, & shock sensitive materials. Designated Sharps Containers are the best places to dispose of sharps. They are marked with the universal biohazard warning symbol. To find designated container locations visit: tinyurl.com/HHWD25
ALT This is a graphic of the City of Worcester's Household Hazardous Waste Day page on the website with text saying: Residents are required to schedule an appointment, to book an appointment visit: tinyurl.com/HHWD25
ALT This is a graphic with text saying: There is a currently a water main break on West Mountain Street near the Holden town line. The Department of Public Works is shutting off the water main, which will temporarily shut off water to approximately 100 homes on a section of West Mountain Street and several side streets including Maravista Road, Wendover Road, Maranook Road, and Lanesboro Road Relocated. The water will be shut off until the break is repaired, which is projected to take eight hours. Learn more: https://www.worcesterma.gov/announcements/psa-water-main-break-west-mountain-st