That's right, major providers will still add 3.9% to your monthly bill mid contract, even if the published CPI rate was negative. Zen customers need not worry because we have a contract price promise and don't believe in mid-contract price hikes 🙌😊👏

Reliability is key when it comes to your internet. Thankfully with the rollout of full fibre by @CityFibre and @WeAreOpenreach this is becoming infinitely more achievable. For a month's free broadband from @WhichUK recommended provider 2022, visit: zen.co.uk/best-match-ever

Regulator @Ofcom has launched a welcome review into inflation-linked mid-contract price rises. At Zen we have a contract price promise with no unexpected increases for the duration of your contract. Is there a mid-contract price increase clause in your broadband contract?

Some great tips in this piece from @MetroUK for making small changes that can make a difference including switching to eco-friendly provider Zen 😊 From short showers to making your tech last longer: 27 ways to save the planet metro.co.uk/2022/11/10/27-wa… via @MetroUK

To any customer struggling to get online we wanted to extend our sincere apologies. Reliability remains so nb to us. We understand how frustrating this is and have all hands on deck to get you back online. Thank you for your ongoing patience. servicealerts.zen.co.uk/inci…

Friday afternoon poll incoming! This one's relating to Apple's security vulnerabilities for #iPhones, #iPads and #Macs (if you're an Apple user, be sure to read the latest advice). We're curious - what action have you taken? 🤔🤔🤔

We're sorry - we experienced a brief DNS outage this morning which is now resolved. Your service should recover automatically, but if it doesn't a reboot of your router should do the trick. Sorry again for the inconvenience and thanks for your patience. servicealerts.zen.co.uk/acti…

#Glastonbury2022. Follow all the action on @bbcglasto's dedicated iPlayer channel. 2022 marks the first time BBC has broadcast any music event in Ultra HD. Is your broadband up to the task🤔

We'll leave this here

If you need to contact us over the Easter weekend, check out our opening times in the table. We’ll be giving our Tech Support team a break on Sunday, but all our other teams are available at the usual times 🐰🐣 zen.co.uk/contact-us

What a great day we had this week, hosting 134 members of @HMRCircleCIC 😀 Our 'Swinging Sixties' theme included period dress, a themed menu and even a very special talk from Zen Chief Executive Paul Stobart! #HMRCircle #BehindtheB @BCorpUK @BaxterStorey

Time for another mini poll. With @thinkbroadband reporting that 33% of the UK can now access #fullfibre, we're curious how many already have it. Is your home full fibre enabled?

Our suppliers @WeAreOpenreach are preparing for disruption caused by #StormEunice. Our UK-based tech support team is on hand until 8pm this evening and again from 9am to 5pm over the weekend. Contact details: zen.co.uk/contact-us #StaySafe

Our tech support team will be be running slightly different hours over the Christmas period. Check the table to see when we're open, and follow the link for contact details. bddy.me/3GFbCkU

Nearly 6 million homes and businesses already have access to full fibre over the @WeAreOpenreach network. Check your postcode at zen.co.uk to find out if your home is enabled and let us know via the poll below.

With four stars in every category, it’s no surprise that we’re a bit excited having been named the only @WhichUK Recommended Provider for Broadband 2021… 😉

Introducing the ONLY @WhichUK Recommended Provider for Broadband in 2021 with four stars in every category! A huge thank you to all of our customers and our Zen people. This just wouldn’t be possible without you! 😊

The survey for this year's @pcpro annual Tech Excellence Awards is open. By taking part you'll help PC Pro find out who the nation's favourite tech providers are. Link below 👇🏼 bddy.me/3ykCNNO