Customer service that runs itself.
Global
Joined October 2023
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Introducing a whole new way to run your Dante AI agent.
Just say what you want. Your dashboard does the rest.
Dante AI is the AI agent that learns your business and answers your customers on your website. Coming this week.
Your website, now it answers.
Dante AI is an AI agent for your website. Add your pages and the files your team already uses, and it answers your customers day and night, in your own words.
Try it on your own site today.
Ask it anything.
This is the Dante AI agent on our own website, answering a real question.
It learns from your website and the files you already have: PDFs, Word, Excel, slides, Notion exports.
An AI agent that answers everything isn't the goal.
One that knows what it couldn't answer, and tells you, is.
We run that report on our own website agent every day.
Starting Dante AI on your phone? The box for your website address is right there the moment the screen loads.
Paste your site, get an AI agent.
Dante AI now watches every website it trains on, from first page to finished agent.
If training ever stalls after your site is read, we spot it and pick it back up, so your AI agent is always fully built.
Copying your Dante AI embed code now works in every browser.
If your browser blocks the copy button, the code is selected for you with one line: "Copying didn't work in this browser. The code below is selected, so copy it with your keyboard."
Give your AI agent one topic completely before you give it ten topics partly. A full answer on bookings beats a half answer on everything.
Website import used to fail on sites behind a CAPTCHA or a "checking your browser" wall. You got a blank knowledge base and no explanation.
Fixed. Paste the URL, Dante AI trains on it.
If your site blocked us before, try again. Free plan, free credits, no card.
Before your AI agent goes live, write down how many times last week your team answered the same three questions. Without that number, week one has nothing to be compared against.
In week one with an AI agent on your website, count one thing first: how many questions arrived while you were closed. Those are the customers who used to wait until morning, or did not wait at all.
On Dante's Advanced and Pro plans, Knowledge Gaps helps identify questions your AI agent couldn't answer.
Use those gaps to decide what your knowledge base needs next.
A useful way to improve answers is to learn from the questions people actually ask.
Not sure what to put into your chatbot's knowledge base?
Start with the information customers already need: opening hours, delivery details, returns, product information and your most common questions.
Useful answers start with useful source material.
Setup for a website AI agent should not turn into a project.
If getting a correct answer live on your own site feels like one, the process is the problem, not the AI agent.
A five-question test before launching a website chatbot:
1. What are your opening hours?
2. What's your refund policy?
3. Can I get this specific product?
4. What if the answer isn't on your site?
5. How do I reach a person?
Test with real questions, not demo prompts.
Shipped this week: in the Dante chat window your visitors see, a long link or unbroken word now wraps inside its message bubble. Before, it could push the whole conversation sideways. A small fix, and the difference between a chatbot that looks finished and one that looks broken.