Karen Whistler (@_Whisk) profile picture

Senior Manager of Customer Insights @goclio. All about CX, UX, Systems Thinking, Design Research, Empathy, HCD, Brand Messaging, Holistic Strategy & Education.

Vancouver
Joined April 2010
Photo by Karen Whistler (@_Whisk)Photo by Karen Whistler (@_Whisk)Photo by Karen Whistler (@_Whisk)Photo by Karen Whistler (@_Whisk)Photo by Karen Whistler (@_Whisk)Photo by Karen Whistler (@_Whisk)Photo by Karen Whistler (@_Whisk)Photo by Karen Whistler (@_Whisk)Photo by Karen Whistler (@_Whisk)Photo by Karen Whistler (@_Whisk)
Karen Whistler retweeted
The release of the 2020 Legal Trends Report is brought to you by @GeorgePsiharis! Let’s see what kind of data and research insights we’ve got this year. 🤓 #ClioCloud9 clio.com/resources/legal-tre…
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Karen Whistler retweeted
"We aren’t great at making awesome decisions, and our social environments can make good decision-making even tougher. Being knowledgable and aware of decision-making pitfalls can help you avoid them." - @nikakabiri #ClioCloud9
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Karen Whistler retweeted
Day 1 of #ClioCloud9 is in the books! Highlights include: ✅ @jack_newton’s opening keynote ✅ Clio for Clients App 📱 ✅ 2020 Legal Trends Report 📈 ✅ #ReismanAwards Winners 🏆 and much more... 🎉 See you tomorrow for another exciting day of learning!
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Karen Whistler retweeted
Legal is seeing 5 to 10 years of technological transformation compressed into 5 to 10 days. We are undertaking a mass evacuation from on-prem tech and bricks-and-mortar law offices to the cloud and distributed WFH law offices. Clio is here to help navigate that change:
Major news today from @goclio: It has committed $1 million to help the legal community through the #coronavirus crisis lawsitesblog.com/2020/03/cli…
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Asked @ShakaSenghor how to transform anger/fear about others into understanding. His response: Be honest about our experiences. Recognize crime/addiction/other things society is afraid of, are all connected to trauma. Understand holistically all systems/injustices. #ClioCloud9
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Karen Whistler retweeted
The power of one simple question, ‘how are you feeling?’ and the profound impact it can have on someone’s life. Listening to a powerful talk from @ShakaSenghor at #ClioCloud9.
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Karen Whistler retweeted
"What these books did for me is made me acutely aware of the power of words to take me out of an environment" ––@ShakaSenghor #Cliocloud9 @goclio
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Karen Whistler retweeted
We’re excited to announce The Client Centered Law Firm, a new book by our own @jacknewton! Preorder your copy, and enter our preorder contest for your chance to win the Grand Prize! 👉 clientcenteredlawfirm.com #clientcenteredlawfirm #ClioCloud9
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Karen Whistler retweeted
Our own Karen Whistler shares her thoughts on the power of a full systems approach to create happy customers. ow.ly/cVQm30dChDE
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Karen Whistler retweeted
Systems thinking also prepares us for state shifts, where things are one way, then they're a different way—often quickly, often permanently.
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Karen Whistler retweeted
"Only collect as much data as is actionable!" Thx for a great presentation @_Whisk ! #WiseWords #leandata #dataanddesign #ladiesthatux
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Karen Whistler retweeted
Workshopping ladies!@LadiesThatUXvan identifying components of a system--the beginnings of a whole-systems approach
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Karen Whistler retweeted
Opening up the aperture to discover the hidden, yet very important paradigms of a system w/@LadiesThatUXvan and @_Whisk
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Systems Thinking with @_Whisk! Thank you to our sponsors: @Avigilon @unbounce @Modern_Craft #ltuxvan #womenintech
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Activity time: Identifying components of a system with @_Whisk #ltuxvan
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Karen Whistler retweeted
"Segment or die", Very key analytics advice from @bryantrobertson #vanue #ecommerce #ux
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Karen Whistler retweeted
Bring products to the customer- learning about the rise of the blue dot consumer with Anne F from @iQmetrix #vanue
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Karen Whistler retweeted
Use one line of code to make mobile forms provide the right keyboard for users. #mobileux @jaybeallanson #vanue
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Karen Whistler retweeted
Basic design: “If it works, I like it.” Beyond basic design: “It works. Do I like it?”
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