
Some guy from Miami making internet things @marquee
Miami, FL
Joined April 2009
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🙏 ☝️ Mooch: I’ve seen him at Madison Square Garden with a topcoat on, standing in the key and hitting foul shots and swishing them
A big thanks to Laura, one of @AirbnbHelp premium support agents who went out of her way to finally make things right.
Appreciate the exec that intervened: @bchesky, @jgebbia, @nathanblec, @Alfred_Lin, @jeff_jordan, @joebot, @vladimirloktev, @beaugordon
Oh yay, we're at the part where @AirbnbHelp openly lies to customers about how they're going to resolve a problem to get them to book on their platform.
I've been an @Airbnb member since 2012 as a guest and host. What a shit company they've become.
It’s been 3 hours since @AirbnbHelp publicly posted they wanted to help but has yet to reply to the DM. Lost another rebook in that time. @Airbnb’s public support is just a show. Expect nothing from them.
/cc @bchesky, @jgebbia, @nathanblec, @Alfred_Lin, @jeff_jordan
Replying to @_alexcabrera
Hi Alex, after reading through this conversation as well as your previous posts we would like to have a look at this case. To do so we would need you to please DM us so we can verify your account with your full name, email, and phone number.
Yay for consistency. Just lost the 4th listing that could have helped us from being stranded thanks to @AirbnbHelp. That’s 4 in 36 hours that could have rebooked us due to delayed support responses. Still stranded
/cc @bchesky, @jgebbia, @nathanblec, @Alfred_Lin, @jeff_jordan
Incredible. Here’s the listing today and the empty lockbox the host left for me when I was supposed to check in yesterday. Oh and let’s throw in the support chat where @AirbnbHelp was told of his behavior.
/cc @bchesky, @jgebbia, @nathanblec, @Alfred_Lin, @jeff_jordan
This is fantastic @AirbnbHelp! They guy that sold his apartment while I was booked for a month stay IS STILL LISTING IT. I’m sitting in a hotel across the street (which you lied about covering for me) because of him.
/cc @bchesky, @jgebbia, @nathanblec, @Alfred_Lin, @jeff_jordan
Another example of excellence from @AirbnbHelp: When trying to place me in a comparable listing to a two-story loft in the Gaslamp district of San Diego, they suggest this tiny $60/night shithole in Tijuana airbnb.com/rooms/23544298.
Their solution was to send us to Mexico.
Let’s invite some friends to this shitshow of an @AirbnbHelp party.
Is this the company you set out to build @bchesky , @jgebbia , @nathanblec, @Alfred_Lin , @jeff_jordan ?
Hey @AirbnbEng, looks like @AirbnbHelp likes to throw you under the bus when they decide to screw over your users. Pretty shitty if you ask me.
Alex Cabrera retweeted
We’re extremely proud to be part of the relaunch of the California Sun newsletter. It's a must-read for anyone in and around California, and has become a daily obsession for our team. Sign up at californiasun.co/ @mmcphate @andrewzahler
Living with Artificial Intelligence – wilsonquarterly.com/quarterl…
Art(ificial) Intelligence wilsonquarterly.com/quarterl… via @wilsonquarterly
Politics aside, the Lyin Comey website is exactly what happens when an organization can't attract any quality creative or technical talent. It looks like something farmed out to a freelance junior developer related to someone on staff.
Huge loss but hard to fault @MiamiSup for taking the opportunity.
Can we please let him pick his replacement? teapawt.org/jerryiannelli/status/9…
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This timeline has gotten out of hand — Obama's National Portrait Gallery piece is basically a riff on a @djkhaled album cover.














