Bing Wu

We’ve written more about the decisions behind this milestone, what our customers are building, and where Retell goes next. Full story: retellai.com/blog/retell-100…

Charlie at Asbury Automotive Group found Retell on YouTube at 1 a.m. His team started building the next morning. Today, their Retell AI agents book 60,000+ service appointments a month. A Fortune 500 company, building at that speed. Proud to be building with Charlie and the Asbury team.

At Lenovo, Retell powers 200,000+ support calls a month across 17+ languages, with our AI agents answering 74% of calls globally. What I’m most proud of: their own team manages and improves the agents. That’s the ownership we want every customer to have. Thank you to Alex and the Lenovo team.

The San Antonio Spurs saw 505× ROI in 4 months using Retell for season ticket outreach. Our AI voice agents handle routine customer outreach, giving the team more time for personal conversations with fans. Thank you to Chris, John, and the Spurs team for building with us.

We’re also introducing Tell-1, our own LLM built for contact centers. Callers interrupt, give partial answers, and change their minds. The agent still needs to know what to ask and when to act. Tell-1 thinks while it speaks. Our CTO @zexiazh and Jerry explain how we built it. Explore the benchmark: bench.retellai.com/

Retell just crossed $100M in revenue run rate. $10M to $100M in 17 months. Profitable. $4.6M raised. From day one, we’ve focused on solving the hardest parts of deploying voice AI in the product itself, so customers can build, manage, and improve their own agents without depending on us. Our bet: the future of the contact center belongs to the teams who run it. Proud of our team. Grateful to every customer who believed in us.