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I’m thrilled to welcome Amit Mathradas, who has been appointed Chief Executive Officer of @Five9, effective February 2, 2026. 🙌
Read the full announcement: bit.ly/3MFOhrC
Andy Dignan retweeted
The Chicago Bears team is completely Caleb Williams team now. There are no more “keys to the game” overriding the young superstar QB. If Caleb Williams excels, the Chicago Bears can beat anyone. We are reaching levels where Caleb can overcome team deficiencies. #DaBears
Congrats to the @Five9 product and engineering teams. Epic’s Gold Stars program now scores adoption, not just configuration. Cheers only counts if the contact center is actually in the workflow. @HeyEpic
five9.com/blog/five9-fusion-…
Wow. What a time to be alive
Introducing Griffin, the first model to pass the video Turing test.
48% of people who talked to it live thought it was a real human. Previous systems have had a pass rate <3%. It is #1 on NVIDIA's benchmark for full-duplex AI video.
It’s the first Human Interaction Model (HIM).
Readers added context they thought people might want to know
The 48% figure and "video Turing test" claim are from Tavus's own study of 54 one-minute calls, not independently verified or using a standard protocol. Griffin-Lite leads NVIDIA's VideoFDB benchmark on their public leaderboard.
cellcog.ai/blog/tavus-gri…
research.nvidia.com/labs/amri/proj…
tech-ish.com/2026/10/02/tav…
Andy Dignan retweeted
@Five9 will be at @ServiceNow AI Summit, Aug. 25 in Atlanta. If you're attending, stop by the #Five9 booth and meet our fantastic team! Learn how Five9 Fusion for ServiceNow is bringing AI to the contact center. #PartnerPowered #AI
I have loops fomo
Head of Claude Code Boris Cherny at Anthropic's annual developer conference in San Francisco on how his life changed in the last 6 months with AI writing all the code.
"About six months ago what happened is all the code that I used to have written by hand now Claude writes.
And I just prompt Claude. So I talk to Claude and I'm like, hey, let's build this feature. It builds a feature and it tests it. And then it shows me.
And I'm like, yeah, that's good. Or no, wait, make this change. And then it makes the change. "
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From 'CNBC Television' YT channel (link in comment)
Andy Dignan retweeted
#Know26 attendees! We are thrilled to announce the next evolution of our @ServiceNow offering, the availability of Five9 Fusion for ServiceNow, featuring a fully Unified Workspace. Not only is Unified Workspace available, but you can also see it for yourself at the Five9 booth #2602. Come stop by! bit.ly/4ex8L1A
#PartnerPowered
Crazy the growth from 10 to 17 of my daughter 🩷🩷🩷
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I had the absolute honor to play the same role 7 years apart. Elsa has left a true mark on my life and I love her more than anything 🤍💙
#musicaltheater #theater #theaterkid #musical @FrozenBroadway
instagram.com/reel/DWmBdSOjQ…
Proud dad moment with my daughter performing as Elsa in #frozenthemusical in her local #musicaltheater company. Her vocal coach shared it on instagram. Give it a listen and a like :) instagram.com/reel/DWhBFFzDs…
Installed Claude Claude code 10 weeks ago now.
Mind = blown 🤯
A lot of learnings, will share more soon
The dopamine hit you get from the feature velocity means there isn’t much sleep happening !
Shameless plug for my daughter, an aspiring actress in high school who wants to be on Broadway someday. Getting ready to perform as #Elsa on the Broadway version of #Frozen. Love seeing her shine with all the hard work she puts in!
#musicaltheater #frozenthemusical
tiktok.com/t/ZP8qnQd9g/
Andy Dignan retweeted
Is data the new gold in #CX? Dive into the expert predictions from @McGeeSmith and Five9 President @adignan as they look ahead to 2026 with bold new predictions for where CX and #AI are headed next. bit.ly/49ixv9q
#SuperBowlLX halftime shown with @ladygaga reminded me of my singing skills with my daughter Riley :)
Congrats to the best realtors, and people in the business! 💪
808 Realty is OPEN FOR BUSINESS!
#NewOffice #NewChapter #ProudMoment #808Realty #NowOpen #ChicagolandRealEstate #RealEstateBusiness #RealEstateExperience #LocallyOwned #NewBusiness #RealtorLife
Now if I could just get it to make me workout after dinner 🤔
Insane thing just happened.
I’ve been teaching my @openclaw bot my daily schedule, including when I eat dinner.
I randomly got a knock on the door around dinner time and it’s some food delivery person. I told the dude I didn’t order anything and he said “are you sure? It says it’s for Gus Antlerson”
My heart dropped.
What the fuck.
That’s the name I gave my molt bot.
I asked Gus wtf was going on. He said he calculated the time I spend inside vs my Apple watch activity app and thought this seemed like the correct caloric intake I should have for the entire weekend so I didn’t have to leave at all and could accomplish more tasks.
Funny part is, I haven’t given him any sort of payment methods at all.
Apparently he scoured online boards for skimmed credit cards and created a DoorDash account with one of the cards.
What’s my liability here?
In the meantime I’m going to enjoy some sushi, cheers.
