@GalaCasinocom over 3 weeks waiting for pay out, multiple half hearted templates emails from customer services and no way to complain. Great system, I want to complain about customer support however the only email address I get is for the people I'm complaining about
Needless to say the complaint I sent in was replied to with the same generic 'we know about the issue and are looking in to it' and no mention of any other issue I have raised including the constant contradictions in your communications with me.
@GalaCasinocom I have been waiting for a withdrawl nearly 3 weeks and customer services are no help. They change their story with every email, I have requested the head of customer services email to complain 5 times but these requests are being ignored.
@GalaCasinocom I have asked what the issue is and I am simply told that "it's a known issue" your customer service is extremely poor and have been no help. Please provide direct email for head of customer services
Apache Bleu retweeted
If you see this Scott, please call this confidential number (116 000) to talk to someone. We just want you to feel better and safe and fully understand if you need time to yourself right now. We are worried and we love you so so much.
