Founder & Managing Partner of cg42, a boutique management consulting firm specializing in competitive strategy.
Joined January 2010
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Proud to be the 72,334th backer on @BackerKit for Fidget Cube: A Vinyl Desk Toy | Thx @antsylabs! backerkit.com/projects/antsy…
Our latest study into the financial impact of Cord-Cutters and Cord-Nevers on the Cable Industry covered by…lnkd.in/djk8mKR
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GOAL! Altidore scores with an assist from Dempsey. #USAvGUA, 4-0, 89' – at Virginia, USA
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@AMAFCC @beckvision at AMA event listening to Steve Beck cg42 "ask different questions to get different results".
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Another contributor to #BVI @beckvision? Shareholder composition. xitter.cf/econbizfin/status/6869… – at Toronto, Ontario
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Yesterday I said to my 13-year old, "you should listen to #DavidBowie."
Her response, "I already do." This is how I know things will be ok.
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@cg42: top 10 retail banks will lose $86B deposits, $4B revenues next year for unresolved customer frustrations ow.ly/WsBcp
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The perception gap: 62% of banks think they deliver an excellent CX, 35% of customers agree bit.ly/1SK9TeY
Wells Fargo Customers Join Cross-Selling Backlash americanbanker.com/news/cons… @americanbanker @cg42
Steve Beck retweeted
Lies, damn lies and statistics...the insanity of our data-driven efforts by the indomitable @marketoonist
