AZ's Russ Smith advice: use the tools yourself, he builds app on his commute. SAP's Schleimann's: pick one business outcome that really matters and work back.
SAP's Schleimann: customers meeting with success with AI redesign the org, and have leaders who show what lies on the other side for workers.
AstraZeneca's Russ Smith: asked about end users using AI cf widescale business use -- business value means not using AI for X task might be the answer; sledgehammer and nut.
James Bates, head of industry, Head of Industry and Customer Advisory, SAP UKI on stage now with Russ Smith, AstraZeneca and Jesper Schleiman from SAP.
Smith: SAP has focused on openness in terms of model selection for each business case. Beyond SAP as such.
Brian McKenna retweeted
I would never say that @barneyronay is wasted writing about sport because I lap his stuff up. But this is also superb on the politics and sociology of PSG in a rioting Paris
SAP's Smith: process knowledge, business data, and governance below the tip of the iceberg, which is where publicly available content is. Leads up to the ERP as brain metaphor, with SAP knowledge graph as nervous system. Cf computerweekly.com/ehandbook…
Brian McKenna retweeted
I read this book with exhilaration, rising terror, and gratitude. Gideon is a phenomenal analyst, writes very pellucid prose, and I happen to know he wears his remarkable sources lightly! Strong recommendation for anyone who wants to understand where we may be heading.
Rehal: SAP as a trusted partner for HMRC is critical, and exposing the civil senior servants to the deep thinking of SAP, including at Walldorf HQ, is key, he says.
Centrica's Miles: again on the redesigning topic, including taking top execs on tech tours to meet hyper-scalers and frontier model companies. Plus targeted AI technical training, including through their Academy.
Brian McKenna retweeted
Political infantilism and the triumph of trivia: Team Burnham’s new media strategy fails to meet the gravity of the moment. My take lionelbarber.substack.com/p/…
Rehal: flags AI Academy internally, ramping up recruitment to add to already existing data science capability, plus a culture of new experimentation at HMRC, with hackathons etc Board level civil servants have great hunger to know about AI.
Rehal: adapting of existing governance processes part of redoing resilience. AI for the masses is one thing, but use of the SAP stack is so vital to HMRC, and Joule is key to that, he says.
Rehal: flags human in the loop importance at HMRC with AI usage. Miles designing workflows with AI what doing at Centrica.
Weir: profit not being a dirty word key CBI message trying to convey to the Chancellor. AI Minister at Cabinet level a good step. Tech adoption at local, granular level worth advocating, she says. HMRC's CDIO Daljit Rehal and Darren Miles CIO Centrica join on stage.
Weir: learning from each other key bit of advice from her, and tech being a business matter, needing to be targeted not letting 1000 flowers bloom.




